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Item 2 — Management's Discussion and Analysis
Chime Financial, Inc. · 10-Q · Q2 FY2026 · Period ended Jun 30, 2026
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This section presents management’s perspective on our financial condition and results of operations. The following discussion and analysis is intended to highlight and supplement data and information presented elsewhere in this Quarterly Report on Form 10-Q (this “Quarterly Report”), and should be read in conjunction with our interim unaudited condensed consolidated financial statements and notes elsewhere in this Quarterly Report and our audited consolidated financial statements and the related notes and the discussion under the heading "Management's Discussion and Analysis of Financial Condition and Results of Operations" included in our Annual Report on Form 10-K for the year ended December 31, 2025 (“2025 Form 10-K”). This discussion contains forward-looking statements that involve risks and uncertainties. Factors that could cause or contribute to such differences include those identified below and those discussed elsewhere, particularly in the sections titled “Risk Factors” and “Special Note Regarding Forward-Looking Statements.” Financial data as of and for the three and six months ended June 30, 2026 and 2025 has been derived from our unaudited condensed consolidated financial statements appearing at the beginning of this Quarterly Report. Our historical results are not necessarily indicative of the results that may be expected for any period in the future. Chime is a technology company, not a bank. Banking services are provided by The Bancorp Bank, N.A. or Stride Bank, N.A.; Members FDIC. We are not a Member of the FDIC, and FDIC-insured accounts are provided by our bank partners.
Overview
We created Chime to help everyday people make progress in their financial lives. For too long, millions of Americans, including the nearly 75% of the adult population that earn up to $100,000 annually, have struggled with bank relationships that are not always aligned with their best interests. So we set out to create a new approach. We are an asset-light technology company that has pioneered a business model that succeeds when we earn and maintain our members’ trust. Through our direct relationships with FDIC-insured bank partners, we deliver products that address the most critical financial needs of everyday people across spending, saving, accessing liquidity, and building credit, all while avoiding punitive fees.
Through our broad suite of products, we have built trusted relationships with 10.4 million Active Members as of June 30, 2026. The majority of our Active Members rely on Chime to serve as their primary financial relationship, which we believe are the most valuable relationships in consumer financial services. As our members’ central financial hub, Chime becomes the platform through which members consistently deposit their paychecks and conduct their everyday spend, creating durable and long-lasting relationships with high engagement and exceptional member satisfaction.
Our proprietary technology platform and our digital-first approach give us both a radical cost-to-serve advantage and greater innovation velocity compared to traditional banks. We believe these advantages will improve over the long term as we continue to scale. This structural advantage is complemented with a payments-based business model that is aligned with our members: we primarily generate revenue when members spend using a Chime-branded debit or credit card, based on fees paid via the card networks, rather than fees paid to us by our members.
Importantly, our members typically use Chime-branded debit and credit cards for non-discretionary expenses, such as food, groceries, gas, and utilities, which makes our payments revenue more resilient to changes in economic conditions. Recurring paycheck deposits through our platform also provide a first-in-line repayment position for Chime-branded liquidity products. This enables us to offer our members access to valuable, short-term credit and liquidity products at scale when our members need it most, while maintaining low loss rates.
We are bold in our ambition to build a generational consumer brand that empowers everyday Americans to make progress in their financial journeys.
Key Metrics and Non-GAAP Financial Measures
We review several operating and financial metrics, including the key metrics set forth below, to help us evaluate our business and growth trends, establish budgets, evaluate the effectiveness of our investments, and assess
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operational efficiencies. Our definitions for such key metrics may differ from the definitions used by other companies and therefore comparability may be limited. In addition, other companies may not publish these or similar metrics or may use other financial measures to evaluate their performance, all of which could reduce the usefulness of our key metrics as comparative measures.
Key Metrics
Three Months Ended June 30, Six Months Ended June 30,
(in millions, except for Average Revenue per Active Member) 2026 2025 2026 2025
Purchase Volume $ 38,034 $ 32,430 $ 76,743 $ 66,970
Purchase Volume
We define Purchase Volume as the total dollar value of member purchase transactions using Chime-branded debit or credit cards during a given period, net of any adjustments or refunds. Purchase Volume is a key driver of payments revenue, because the interchange fees upon which our payments revenue is based are generally determined as a percentage of the underlying transaction value plus a fixed amount per transaction based upon rates set by the card networks. Purchase Volume is also a key indicator of aggregate member engagement. Purchase Volume does not include other types of transaction volumes such as deposits, ATM withdrawals, SpotMe and MyPay advances, Instant Loans, sending or receiving funds with Pay Anyone, outbound instant transfers, and other types of ACH or direct debit transfers. Purchase Volume exhibits seasonality, most prominently in the first quarter of each year due to increased spending following our members’ receipt of tax refunds.
Three Months Ended June 30,
(in millions, except for Average Revenue per Active Member) 2026 2025
Active Members 10.4 8.7
Average Revenue per Active Member (ARPAM) $ 260 $ 245
Active Members
We define an Active Member as a member who has initiated a money movement transaction on our platform in the last calendar month of the applicable period. Member-initiated money movement transactions include, but are not limited to, purchases with Chime-branded debit or credit cards, funding a member account, withdrawing funds from an ATM, sending or receiving funds with Pay Anyone, or taking or repaying a MyPay advance or an Instant Loan. Active Members are a key indicator of the scale of our engaged member base. The number of Active Members exhibits modest seasonality, with a slight increase typically occurring in the first quarter of a year, when our members often receive tax refunds through their Chime account, which has resulted in increased money movement transactions, including a larger number of members re-engaging with us on an Active basis.
Average Revenue per Active Member (“ARPAM”)
We define Average Revenue per Active Member (“ARPAM”) as revenue generated in the calendar quarter multiplied by four and divided by the average of the number of Active Members at the end of the prior quarter and the end of the current quarter. ARPAM is a key indicator of our ability to monetize member engagement, as it captures both the impact of payments revenue from Purchase Volume as well as the monetization of products that contribute to platform-related revenue. Since ARPAM historically has largely been driven by Purchase Volume, the seasonality exhibited by Purchase Volume, which occurs most prominently in the first quarter of each year due to increased spending following our members’ receipt of tax refunds, has resulted in quarterly fluctuation of ARPAM.
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Non-GAAP Financial Measures
To supplement our condensed consolidated financial statements prepared and presented in accordance with GAAP, we use certain non-GAAP financial measures, as described below, to facilitate analysis of our financial trends and for internal planning and forecasting purposes.
We use transaction profit, transaction margin, adjusted EBITDA, and adjusted EBITDA margin in conjunction with GAAP measures to evaluate our operating performance, formulate business plans, prepare budgets and forecasts, and make strategic decisions. We believe that our non-GAAP financial measures provide useful information to investors, analysts and others about our business and financial performance, enhance their overall understanding of our performance and can assist in providing a more consistent and comparable overview of our financial performance across periods. Our definitions may differ from the definitions used by other companies and therefore comparability may be limited. In addition, other companies may not publish these or similar metrics. Further, these metrics have certain limitations in that they do not include the impact of certain expenses that are reflected on our consolidated statements of operations. Thus, our non-GAAP financial measures should be considered in addition to, not as substitutes for, or in isolation from, measures prepared in accordance with GAAP.
We encourage investors and others to review our business, results of operations, and financial information in their entirety, not to rely on any single financial measure, and to view our non-GAAP financial measures in conjunction with their respective most directly comparable financial measure calculated in accordance with GAAP.
Transaction Profit and Transaction Margin
We define transaction profit as gross profit less transaction and risk losses. We define transaction margin as transaction profit divided by revenue. We believe that transaction profit and transaction margin are key measures of the incremental profit generated by member transactions.
The following table presents a reconciliation of gross profit to transaction profit:
Three Months Ended June 30, Six Months Ended June 30,
(in thousands, except percentages) 2026 2025 2026 2025
Gross profit $ 594,873 $ 461,029 $ 1,175,186 $ 919,355
Gross margin 89 % 87 % 89 % 88 %
Adjusted for: Transaction and risk losses 103,287 98,247 192,192 207,392
Transaction profit $ 491,586 $ 362,782 $ 982,994 $ 711,963
Transaction margin 73 % 69 % 75 % 68 %
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Adjusted EBITDA and Adjusted EBITDA Margin
We define adjusted EBITDA as net income (loss), adjusted for (i) depreciation and amortization expense, (ii) other income (expense), net, (iii) provision (benefit) for income taxes, (iv) stock-based compensation expense including related payroll tax, and (v) certain expenses that do not reflect our core operations and may vary significantly from period to period, including restructuring charges, impairment charges, stock-based charitable expense, and certain legal and regulatory charges, as applicable.
We define adjusted EBITDA margin as adjusted EBITDA divided by revenue. We believe that adjusted EBITDA and adjusted EBITDA margin are key measures of our operating performance, and management uses these measures to formulate business plans, prepare budgets and forecasts, and make strategic decisions, including those relating to operating expenses and the allocation of internal resources. We have increased our adjusted EBITDA margin as a result of Active Member and Purchase Volume growth, realized operating leverage through increased scale, and from efficiently managing our operating costs.
The following table presents a reconciliation of net income (loss) to adjusted EBITDA for each of the periods indicated:
Three Months Ended June 30, Six Months Ended June 30,
(in thousands, except percentages) 2026 2025 2026 2025
Net income (loss) $ 27,850 $ (923,376) $ 81,306 $ (910,437)
Net margin 4 % (175) % 6 % (87) %
Adjusted for:
Depreciation and amortization expense 7,557 7,411 15,222 14,669
Other (income) expense, net(1) (6,741) (6,215) (14,489) (11,569)
Provision (benefit) for income taxes 213 (1,047) 668 505
Stock-based compensation expense and related payroll tax 71,198 928,062 136,014 936,758
Stock-based charitable contribution expense 1,495 11,168 1,495 11,168
Adjusted EBITDA $ 101,572 $ 16,003 $ 220,216 $ 41,094
Adjusted EBITDA margin 15 % 3 % 17 % 4 %
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(1)Relates primarily to interest income, which consists of interest and dividends earned on our cash and cash equivalents and marketable securities.
Components of our Results of Operations
Revenue
Payments Revenue
We recognize payments revenue based on interchange fees generated from purchase transactions made by members using their Chime-branded debit and credit cards. Our bank partners, as issuing banks, collect the interchange fees from these transactions, and pass amounts onto us based on these fees. Our payments revenue reflects the gross amount of the interchange fee. Interchange-based fees from credit card transactions tend to be higher than interchange-based fees from debit card transactions, resulting in higher payments revenue recognized from the same amount of Purchase Volume. Card networks set the rates for interchange fees, which are generally determined as a percentage of the underlying transaction value plus a fixed amount per transaction, and may be influenced by competitive and regulatory factors.
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In the second quarter of 2026, we launched Chime Prime, our premium membership tier. Chime Prime offers members cash back on a spending category of choice, which is recorded as a reduction of revenue.
To deliver payment services to members, we contract with our bank partners to provide Chime members with access to deposit products and services such as full-featured, FDIC-insured checking accounts, debit cards, and secured credit cards.
Platform-Related Revenue
We earn platform-related revenue from other products offered to our members that provide additional convenience, financial management tools, and access to liquidity. These products include MyPay, ATMs, outbound instant transfers, third-party partnerships, SpotMe, cash deposits, Instant Loans, and high-yield savings accounts.
MyPay enables members to receive money in advance of payday up to a predetermined limit for free within 24 hours, or instantly for a flat fee. We recognize the instant transfer fee net of fees paid to bank partners that are related to the product as revenue. We record on-balance sheet MyPay receivables as loans held for investment, net on the consolidated balance sheets and accrue instant transfer fee revenue for these loans using the effective interest rate method. For the off-balance sheet MyPay receivables that are retained by either of the bank partners, we recognize revenue based on the instant transfer fee, net of fees paid to bank partners, at an amount that approximates fair value.
We offer our members access to a network of fee-free ATMs. Each time members withdraw money at certain ATMs that are not in our network of fee-free ATMs, we charge them a fixed ATM fee in accordance with the terms and conditions in the member agreements. As we maintain control of the integrated transaction processing services before delivery to our members, we record revenue on a gross basis.
Outbound instant transfers allow members to instantly transfer funds from their Chime account to an external account at a fixed rate. Revenue is recognized at a point in time on a gross basis when the transfer of funds is settled.
We also generate revenue from third-party partnership agreements through products where we receive payment from partners that offer products and services to members on the Chime app, such as Experian Boost, which provides an opportunity for members to raise their FICO scores by paying eligible bills through Chime, and our Offers Marketplace, where members can receive discounts on life, renters, pet, and car insurance, utilities, wireless plans, and other third-party products.
SpotMe is a fee-free overdraft protection product that allows enrolled members to overdraw their account up to a predetermined limit free of charge. Members may tip Chime, at their discretion, for the use of the feature once the overdraft is repaid and may rescind the tip during the specified refundable period as defined in the member agreement. We defer the recognition of revenue until the expiration of the refundable period.
Members can deposit cash into their accounts for free at certain retail locations or for a fee at other retail locations. Through contracts with third party cash deposit networks, we earn revenue upon each qualifying cash deposit outside our free network at a rate that varies depending on the cash deposit network and retailer. We do not have the primary responsibility for fulfilling members’ cash deposit requests and we recognize revenue net of fees paid to our third-party cash deposit networks upon settlement of the cash deposit in the members’ accounts.
Our Instant Loans product allows members to borrow funds that are repaid in equal installments over a set period of time. Instant Loans have a fixed interest rate with no late fees or compound interest. Our bank partner is the legal lender of the Instant Loan product. We earn revenue related to Instant Loans based on the interest charged to members, net of fees paid to the bank partner, at an amount that approximates fair value.
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We offer our members access to high-yield savings accounts with no minimum deposit requirements. Member savings account balances are held in interest bearing deposit accounts offered through our bank partners. Under the terms of our applicable contractual agreements with each bank partner, member deposits are either placed in the community deposit sweep program or held by our bank partners. The earned interest is passed to us which we recognize as revenue, net of the interest paid to our members. Under the terms of our applicable contractual agreements, the interest rate paid to members by Bancorp is determined by us and the interest rate paid to members by Stride is determined by agreement between us and Stride.
Cost of Revenue
Cost of revenue consists primarily of transaction processing and bank partner costs, and card and ATM network expenses, net of incentives.
Transaction Processing and Bank Partner Costs
Transaction processing and bank partner costs include expenses relating to our internally-developed payment processor and ledger, ChimeCore. Costs associated with ChimeCore primarily consist of gateway processing costs, which are generally based on a fixed amount per transaction, which varies by transaction type, and cloud infrastructure and hosting costs.
Prior to November 2025, we relied on a third-party processor to perform transaction authorization, settlement, payments, adjustments, and other account-level processing, as well as to maintain member account information and provide transaction reporting. Fees paid to the third-party processor were generally based on a fixed amount per transaction, subject to volume-based discounts.
Transaction processing and bank partner costs also include amortization of internal-use software related to supporting revenue-generating platforms.
Additionally, transaction processing and bank partner costs include payments to bank partners, including fees paid for serving as our card issuing bank and for card network sponsorship. These expenses are predominantly based on a specified percentage of the Purchase Volume at each respective bank partner, in which the percentage generally decreases with scale.
Card and ATM Network Expenses, Net of Incentives
We pay card and ATM networks for providing the worldwide networks through which card payment, ATM transactions, and other money movements such as inbound and outbound transfers are authorized, processed, and settled. These fees are generally based on Purchase Volume, the total number of transactions in the period, and other money movement volume and vary by network and transaction type. As part of our overall agreements with card networks, we also have marketing and incentive arrangements that provide us with certain incentives on a periodic basis, including quarterly and annual incentives based on transaction volumes in the period, contract signing bonus, and other marketing incentives. We record these incentives as a reduction to the cost of revenue as they are earned.
Gross Profit
Gross profit consists of our total revenue minus total cost of revenue.
Operating Expenses
Transaction and Risk Losses
Transaction and risk losses primarily consist of losses relating to liquidity products both on- and off-balance sheet, overdrawn member accounts, and transaction dispute losses.
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Losses relating to our off-balance sheet receivables that are retained by bank partners and relate to MyPay, Instant Loans, and SpotMe, as well as other instances where a member’s account is overdrawn, are estimated at each period end and recognized on our consolidated balance sheets as our product obligation. This obligation is measured at fair value, using a discounted cash flow model to calculate the present value of future cash flows, estimated for the discount rate and expected loss rates based on current period data and historical trends. Changes in fair value of the product obligation related to credit exposure are recorded as transaction and risk losses for the period.
Our allowance for credit losses relating to MyPay receivables we purchase, which are reflected on our balance sheet as loans held for investment, are recorded as a provision for credit losses within transaction and risk losses.
Transaction dispute losses result from member-initiated disputes with merchants or due to processing fraudulent transactions. We estimate the provision for transaction dispute losses each period based on current period data points and historical trends related to loss rates.
Member Support and Operations
Member support and operations expenses include the costs of the third-party vendors we use for certain member support and loss prevention services, the costs of physical card issuance, software to help manage member interactions, and member onboarding, activation, and account verification expenses. Member support and operations also includes personnel-related expenses including salaries, employee benefit costs, and stock-based compensation for employees engaged in member support, risk, and operations functions, and allocated overhead.
Sales and Marketing
Sales and marketing expenses consist primarily of general marketing and promotional activities, including advertising costs associated with the production and communication of advertisements in various media outlets, referral bonuses given to prospective and existing members with certain qualifying conditions, and other promotional activities. Sales and marketing expenses also include personnel-related expenses including salaries, employee benefit costs, and stock-based compensation for employees engaged in sales and marketing functions and allocated overhead.
Technology and Development
Technology and development expenses primarily consist of personnel-related expenses including salaries, employee benefit costs, and stock-based compensation for employees engaged in the engineering, product management, data, and design functions and allocated overhead, as well as certain costs for cloud infrastructure, and other costs to support and improve our platform.
General and Administrative
General and administrative expenses primarily consist of personnel-related expenses, including salaries, employee benefit costs, and stock-based compensation for employees engaged in the security, legal, compliance, human resources and finance functions, and allocated overhead. General and administrative also includes professional services fees, business software, and legal and regulatory settlements.
Depreciation and Amortization
Depreciation and amortization expenses primarily consist of amortization of our capitalized software and depreciation on our property and equipment.
Other Income, Net
Other income, net primarily includes interest income, which consists of interest and dividends earned on our cash and cash equivalents and marketable securities.
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Provision for Income Taxes
The provision for income taxes consists primarily of income taxes in certain federal, state, local, and foreign jurisdictions in which we conduct business. Our effective tax rate will vary depending on the relative proportion of foreign to domestic income, use of tax credits, changes in the valuation of our deferred tax assets and liabilities, and changes in tax laws.
Results of Operations
The following table summarizes our unaudited condensed consolidated statements of operations data for each of the periods indicated:
Three Months Ended June 30, Six Months Ended June 30,
(in thousands, except share and per share amounts) 2026 2025 2026 2025
Revenue $ 669,768 $ 528,149 $ 1,317,155 $ 1,046,893
Cost of revenue(1) 74,895 67,120 141,969 127,538
Gross profit 594,873 461,029 1,175,186 919,355
Operating expenses:
Transaction and risk losses 103,287 98,247 192,192 207,392
Member support and operations(2) 109,555 203,097 204,954 281,706
Sales and marketing(2) 164,159 185,006 329,590 317,579
Technology and development(2) 112,111 621,754 221,891 699,636
General and administrative(2) 80,142 279,667 150,609 326,840
Depreciation and amortization(1) 4,297 3,896 8,465 7,703
Total operating expenses 573,551 1,391,667 1,107,701 1,840,856
Income (loss) from operations 21,322 (930,638) 67,485 (921,501)
Other income, net 6,741 6,215 14,489 11,569
Net income (loss) before income taxes 28,063 (924,423) 81,974 (909,932)
Provision (benefit) for income taxes 213 (1,047) 668 505
Net income (loss) $ 27,850 $ (923,376) $ 81,306 $ (910,437)
Net income (loss) per share attributable to common stockholders:
Basic $ 0.07 $ (7.29) $ 0.21 $ (9.44)
Diluted $ 0.07 $ (7.29) $ 0.20 $ (9.44)
Weighted average number of common shares outstanding used to compute net income (loss) per share attributable to common stockholders:
Basic 379,820,643 126,620,499 380,723,765 96,412,477
Diluted 393,420,014 126,620,499 396,943,274 96,412,477
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(1)Total depreciation and amortization includes amounts as follows:
Three Months Ended June 30, Six Months Ended June 30,
(in thousands) 2026 2025 2026 2025
Depreciation and amortization recorded in cost of revenue $ 3,260 $ 3,515 $ 6,757 $ 6,966
Depreciation and amortization recorded as operating expense 4,297 3,896 8,465 7,703
Total depreciation and amortization $ 7,557 $ 7,411 $ 15,222 $ 14,669
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(2)Amounts include stock-based compensation and related payroll tax as follows:
Three Months Ended June 30, Six Months Ended June 30,
(in thousands) 2026 2025 2026 2025
Member support and operations $ 9,515 $ 122,586 $ 18,451 $ 123,710
Sales and marketing 4,521 43,403 9,114 43,886
Technology and development 29,140 540,216 56,565 543,919
General and administrative 28,022 221,857 51,884 225,243
Total stock-based compensation expense and related payroll tax $ 71,198 $ 928,062 $ 136,014 $ 936,758
Comparison of the three and six months ended June 30, 2026 and 2025
Revenue
Three Months Ended June 30, Change Change Six Months Ended June 30, Change Change
(in thousands, except percentages) 2026 2025 ($) % 2026 2025 ($) %
Payments revenue $ 430,029 $ 366,101 $ 63,928 17 % $ 862,673 $ 741,413 $ 121,260 16 %
Platform-related revenue 239,739 162,048 77,691 48 % 454,482 305,480 149,002 49 %
Total revenue $ 669,768 $ 528,149 $ 141,619 27 % $ 1,317,155 $ 1,046,893 $ 270,262 26 %
Total revenue for the three and six months ended June 30, 2026 increased by $141.6 million or 27% and $270.3 million, or 26%, year over year, primarily driven by the growth of our total Active Members and the associated increase in Purchase Volume, a continued shift in payment mix toward credit from debit with the launch of Chime Prime, as well as the continued growth of MyPay, Instant Loans, and outbound instant transfers.
Payments revenue
Payments revenue increased by $63.9 million or 17% and $121.3 million, or 16%, for the three and six months ended June 30, 2026 compared to the same periods in 2025.
For the three months ended June 30, 2026, this increase primarily reflected a $63.7 million, or 62%, increase in revenue from interchange-based fees from credit card transactions compared to the same period in 2025. The increase in payments revenue was driven by a 5.6 billion, or 17%, increase in Purchase Volume for the three months ended June 30, 2026 compared to the same period in 2025. For the three months ended June 30, 2026 and 2025, interchange-based fees from debit card transactions represented 39% and 50% of revenue, with debit card transactions representing 73% and 84% of Purchase Volume. For the three months ended June 30, 2026 and 2025, interchange-based fees from credit card transactions represented 25% and 20% of revenue, with credit card transactions representing 27% and 16% of Purchase Volume.
For the six months ended June 30, 2026, this increase primarily reflected a $121.3 million, or 58%, increase in revenue from interchange-based fees from credit card transactions compared to the same period in 2025. The increase in payments revenue was driven by a $9.8 billion, or 15%, increase in Purchase Volume for the six months ended June 30, 2026 compared to the same period in 2025. For the six months ended June 30, 2026 and 2025, interchange-based fees from debit card transactions represented 40% and 51% of revenue, with debit card transactions representing 75% and 84% of Purchase Volume. For the six months ended June 30, 2026 and 2025, interchange-based fees from credit card transactions represented 25% and 20% of revenue, with credit card transactions representing 25% and 16% of Purchase Volume.
The increase in Purchase Volume was driven, in part, by a 1.7 million, or 20%, increase in Active Members as of June 30, 2026 compared to June 30, 2025. Increasing the number of Active Members on our platform helps drive Purchase Volume, which increases the interchange-based fees generated and the payments revenue that we recognize.
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Platform-related revenue
Platform-related revenue for the three and six months ended June 30, 2026 increased $77.7 million, or 48%, and $149.0 million, or 49%, year over year. For the three and six months ended June 30, 2026, the increase was primarily driven by a $37.1 million and $76.7 million increase year over year from MyPay driven by our new variable pricing plan adopted in the first quarter of 2026 and increased MyPay transaction volume from continued adoption. Additionally, during the three and six months ended June 30, 2026, Instant Loan revenue increased $19.7 million and $32.7 million and outbound instant transfer fees increased $14.9 million and $30.5 million as members continued to adopt these products.
Cost of revenue
Three Months Ended June 30, Change Change Six Months Ended June 30, Change Change
(in thousands, except percentages) 2026 2025 ($) % 2026 2025 ($) %
Cost of revenue $ 74,895 $ 67,120 $ 7,775 12 % $ 141,969 $ 127,538 $ 14,431 11 %
Cost of revenue for the three months ended June 30, 2026 increased $7.8 million, or 12%, driven by a $13.4 million increase in card and ATM network expenses, net of incentives, partially offset by a $5.6 million decrease in transaction processing and bank partner costs. Cost of revenue for the six months ended June 30, 2026 increased $14.4 million, or 11%, driven by a $25.6 million increase in card and ATM network expenses, net of incentives, partially offset by a $11.2 million decrease in transaction processing and bank partner costs.
The increase in card and ATM network expenses in the three and six months ended June 30, 2026 compared to the prior year was driven both by the increase in Active Members and from Active Members engaging more frequently with our products, including instant transfers. The decrease in transaction processing and bank partner costs in the three and six months ended June 30, 2026 compared to the prior year was driven by cost savings following our migration from a third-party transaction processor to ChimeCore, which occurred in the fourth quarter of 2025, partially offset by growth in Active Members, the related growth in Purchase Volume, and the shift in payment mix toward credit.
Operating expenses
Three Months Ended June 30, Change Change Six Months Ended June 30, Change Change
(in thousands, except percentages) 2026 2025 ($) % 2026 2025 ($) %
Transaction and risk losses $ 103,287 $ 98,247 $ 5,040 5 % $ 192,192 $ 207,392 $ (15,200) (7) %
Member support and operations 109,555 203,097 (93,542) (46) % 204,954 281,706 (76,752) (27) %
Sales and marketing 164,159 185,006 (20,847) (11) % 329,590 317,579 12,011 4 %
Technology and development 112,111 621,754 (509,643) (82) % 221,891 699,636 (477,745) (68) %
General and administrative 80,142 279,667 (199,525) (71) % 150,609 326,840 (176,231) (54) %
Depreciation and amortization 4,297 3,896 401 10 % 8,465 7,703 762 10 %
Total operating expenses $ 573,551 $ 1,391,667 $ (818,116) (59) % $ 1,107,701 $ 1,840,856 $ (733,155) (40) %
Operating expenses decreased by $818.1 million, or 59%, and $733.2 million, or 40%, for the three and six months ended June 30, 2026 compared to the three and six months ended June 30, 2025 driven by the following changes:
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Transaction and risk losses
Transaction and risk losses for the three months ended June 30, 2026 increased by $5.0 million, or 5%, year over year, driven by an increase of $9.9 million in transaction and risk losses related to our Instant Loans product primarily due to higher volumes, and an increase of $8.3 million in transaction dispute losses primarily attributable to the increase in Purchase Volume and increase in the rate of disputed transactions. These increases were partially offset by a decrease of $13.0 million in losses related to MyPay, primarily attributable to improved loss rates on originations made during the current period.
Transaction and risk losses for the six months ended June 30, 2026 decreased by $15.2 million, or 7%, year over year, driven by a decrease of $31.4 million in losses related to MyPay, primarily attributable to improved loss rates on originations made during the current period. Losses related to SpotMe and other member negative balances also decreased by $12.6 million, primarily due to isolated fraud incidents in the first quarter of 2025. These decreases were partially offset by an increase of $16.2 million in transaction and risk losses related to our Instant Loans product primarily due to higher volumes, and an increase of $12.7 million in transaction dispute losses primarily attributable to the increase in Purchase Volume and increase in the rate of disputed transactions.
Member support and operations
Member support and operations expenses for the three and six months ended June 30, 2026 decreased by $93.5 million or 46% and $76.8 million, or 27%, year over year driven by a decrease in stock-based compensation and related payroll tax of $113.1 million and $105.3 million as higher stock-based compensation expenses were recognized as a result of our IPO in the second quarter of 2025. This was partially offset by a $10.0 million and $12.7 million increase in member onboarding costs in the three and six months ended June 30, 2026 attributable to activation expenses associated with Chime Prime.
Sales and marketing
Sales and marketing expenses for the three months ended June 30, 2026 decreased by $20.8 million, or 11%, year over year driven by a decrease in stock-based compensation and related payroll tax of $38.9 million in the three months ended June 30, 2026 compared to the prior year as higher stock-based compensation expenses were recognized as a result of our IPO in the second quarter of 2025. This was partially offset by an increase of $16.3 million in marketing and promotional activities in the three months ended June 30, 2026 compared to the prior year.
Sales and marketing expenses for the six months ended June 30, 2026 increased by $12.0 million, or 4%, year over year driven by an increase of $42.0 million in marketing and promotional activities in the six months ended June 30, 2026 compared to the prior year. This was partially offset by a decrease in stock-based compensation and related payroll tax of $34.8 million in the six months ended June 30, 2026 compared to the prior year as higher stock-based compensation expenses were recognized as a result of our IPO in the second quarter of 2025.
Technology and development
Technology and development expenses for the three and six months ended June 30, 2026 decreased by $509.6 million, or 82%, and $477.7 million, or 68%, year over year primarily driven by a decrease in stock-based compensation and related payroll tax of $511.1 million and $487.4 million in the three and six months ended June 30, 2026 compared to the prior year as higher stock-based compensation expenses were recognized as a result of our IPO in the second quarter of 2025.
General and administrative
General and administrative expenses for the three and six months ended June 30, 2026 decreased by $199.5 million, or 71%, and $176.2 million, or 54%, year over year, primarily driven by a decrease in stock-based compensation and related payroll tax of $193.8 million and $173.4 million in the three and six months ended June 30, 2026 compared to the prior year as higher stock-based compensation expenses were recognized as a result of our IPO in the second quarter of 2025.
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Other income, net
Three Months Ended June 30, Change Change Six Months Ended June 30, Change Change
(in thousands, except percentages) 2026 2025 ($) % 2026 2025 ($) %
Other income, net $ 6,741 $ 6,215 $ 526 8 % $ 14,489 $ 11,569 $ 2,920 25 %
Other income, net for the three and six months ended June 30, 2026 increased by $0.5 million, or 8%, and $2.9 million, or 25%, year over year, primarily attributable to an increase in interest income due to higher balances on interest-bearing assets.
Liquidity and Capital Resources
Sources and Uses of Funds
As of June 30, 2026, our principal sources of liquidity were our cash and cash equivalents of $536.0 million and investments in marketable securities of $527.4 million. Additionally, we have $451.8 million in borrowing capacity under our revolving credit facility and $150.0 million of remaining committed capacity under our warehouse facility.
Our bank partners also retain accounts and receivables related to Chime-branded credit and liquidity products on their balance sheet, and pursuant to the Bancorp MSA, Bancorp committed to retain certain receivables on its balance sheet in an amount, not to exceed, on an aggregate basis, 200% of its tier 1 capital, with such amount in connection with liquidity products excluding Credit Builder not to exceed 125% of its tier 1 capital (each as measured on the last day of each calendar quarter). Bancorp’s tier 1 capital includes common shareholders’ equity, certain qualifying perpetual preferred stock and minority interests in equity accounts of consolidated subsidiaries, less intangibles. Based on Bancorp’s tier 1 capital as of June 30, 2026, the amount of this commitment would have been approximately $1.8 billion (with such amount in connection with liquidity products excluding Credit Builder not to exceed approximately $1.1 billion). Bancorp has the right to limit originations under this commitment in the event the forecasted performance of the liquidity products offered under this commitment is expected to result in significant unrecoverable losses. Specifically, Bancorp has the right to limit originations under this commitment during periods when a specified threshold is projected to be exceeded relating to the forecasted ratio of (i) projected losses less projected revenue from the liquidity products offered under this commitment to (ii) the sum of our cash, our marketable securities, and certain assets held at Bancorp.
In November 2025, our board of directors approved a share repurchase program with authorization to purchase up to $200.0 million of our Class A common stock at management’s discretion, and in May 2026 we announced that our board of directors approved an additional $200.0 million share repurchase authorization. Repurchases may be made from time to time through open market purchases, privately negotiated transactions or other means, subject to market conditions, applicable legal requirements, and other relevant factors. Open market purchases may be structured to occur in accordance with the requirements of Rule 10b-18 of the Exchange Act. We may also, from time to time, enter into Rule 10b5-1 plans to facilitate repurchases of our Class A common stock under this authorization. The timing and actual number of shares repurchased may depend on a variety of factors, including legal requirements, price, and economic and market conditions. The program does not obligate us to repurchase any particular amount of Class A common stock and may be suspended or discontinued at any time at our discretion without prior notice, subject to all applicable securities laws. During the three and six months ended June 30, 2026, we repurchased approximately 7.3 million and 11.4 million shares of our common stock for an aggregate purchase price of $136.3 million and $222.1 million.
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In June 2026, we established a trust to enter into a credit agreement with Goldman Sachs Lending Partners LLC as the lender which provides for a commitment amount of $200.0 million, with a total facility limit of $500.0 million, maturing on June 1, 2028 (the “Warehouse Facility”), with an intent to access additional financing in support of our MyPay product and to supplement our existing bank partner model. As of June 30, 2026, $50.0 million was outstanding under the Warehouse Facility with $150.0 million of remaining committed capacity available. The expected utilization of the Warehouse Facility may depend on a variety of factors, including the growth of MyPay origination volumes. We maintain a reserve account pledged as first-priority collateral to the lender which is not available for general use and may only be disbursed in accordance with the Warehouse Facility’s payment waterfall. The Warehouse Facility includes customary affirmative and negative covenants and requires us to maintain certain levels of minimum liquidity and minimum tangible net worth. We are in compliance with all covenants as of June 30, 2026. See Note 11 - Indebtedness within the notes to our condensed consolidated financial statements included in this Quarterly Report for additional information.
We believe that our current available cash and cash equivalents and investments in marketable securities, together with amounts available for borrowing under the credit facility and Warehouse Facility, will be sufficient to meet our working capital needs for at least the next twelve months. Our future capital requirements and the adequacy of available funds will depend on many factors, including, but not limited to our growth, our ability to attract and retain Active Members, the timing and extent of spending to support our efforts to develop our platform, the growth of liquidity products, including MyPay, Instant Loans, and SpotMe, the expansion of sales and marketing activities, potential merger and acquisition activity, and other strategic initiatives.
Cash Flows
The following table shows the generation and use of cash for the periods indicated:
Six Months Ended June 30,
(in thousands) 2026 2025
Cash flows provided by (used in):
Operating activities $ 294,956 $ 2,743
Investing activities $ (14,631) $ 79,126
Financing activities $ (160,026) $ 449,930
Cash Flows from Operating Activities
Cash provided by operating activities was $295.0 million for the six months ended June 30, 2026, compared to $2.7 million in the six months ended June 30, 2025. The increase of $292.2 million consists of a $991.7 million increase in net income and an increase of $189.6 million in changes in working capital, partially offset by a decrease of $889.1 million in non-cash adjustments.
The increase of $189.6 million in changes in working capital for the six months ended June 30, 2026 compared to the prior year was primarily driven by a decrease in our product collateral requirements primarily due to enhancements in our loss recovery processes, the timing of upfront payments received related to our network incentive obligation, and the timing of vendor payments. Additionally, settlements related to our product obligation were cash inflows of $39.2 million in the six months ended June 30, 2026, compared to cash outflows of $19.0 million in the six months ended June 30, 2025, primarily due to the growth of MyPay and Instant Loans revenue and the improved unit economics of MyPay compared to the prior year. This favorability was partially offset by settlements related to SpotMe and other negative balances, which were elevated in the six months ended June 30, 2026 due to the settlement of prior year fraud events.
The decrease of $889.1 million in non-cash adjustments for the six months ended June 30, 2026 compared to the prior year was primarily driven by a $788.8 million decrease in stock-based compensation as the liquidity-based vesting condition for certain equity awards was met in connection with our IPO in 2025. Additionally, the change in fair value of the product obligation was $(52.3) million in the six months ended June 30, 2026, compared to $43.6 million in the prior year. This change is attributable to the growth of MyPay and Instant Loans revenue, decrease in
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SpotMe and other negative balances transaction and risk losses, and improved MyPay loss rates and unit economics. See Note 8 - Credit Obligations within the notes to our condensed consolidated financial statements included in this Quarterly Report for additional information.
Cash Flows from Investing Activities
Cash used in investing activities was $14.6 million for the six months ended June 30, 2026, primarily due to $2,706.4 million in purchases of loans held for investment offset by $2,652.5 million in repayments of loans held for investment.
Cash provided by investing activities was $79.1 million for the six months ended June 30, 2025, primarily due to $2,311.6 million in repayments of loans held for investment, $256.5 million from sales of marketable securities and $123.2 million in proceeds from maturities of marketable securities, offset by $2,368.2 million in purchases of loans held for investment and $234.1 million in purchases of marketable securities.
Cash Flows from Financing Activities
For the six months ended June 30, 2026, cash used in financing activities was $160.0 million, primarily due to $222.1 million from repurchases of common stock, partially offset by $50.0 million in proceeds from borrowings under the Warehouse Facility and $16.0 million in proceeds from the exercise of stock options.
For the six months ended June 30, 2025, cash provided by financing activities was $449.9 million, primarily due to $772.6 million from the issuance of common stock in connection with our IPO in the second quarter of 2025, net of offering costs paid, partially offset by taxes paid related to the net share settlement of restricted stock units of $322.6 million.
Dilution
We calculate our fully diluted share count on an unweighted basis taking our total outstanding share count in addition to unexercised stock options, outstanding restricted stock units, outstanding PSUs, and shares reserved for charitable donations.
As of June 30, 2026, our fully diluted share count was as follows:
Class A and B common stock issued and outstanding 378,671,760
Stock options outstanding 23,704,377
Service-based RSUs outstanding 24,079,256
PSUs outstanding 8,203,929
Shares reserved for charitable donations 2,808,918
Total fully diluted share count 437,468,240
For further information see Note 13 - Common Stock and Stockholders’ Equity and Note 15 - Net Income (Loss) Per Share within the notes to our condensed consolidated financial statements included in this Quarterly Report.
Commitments
Leases
As of June 30, 2026, we had future minimum operating lease payments under non-cancelable leases of $165.1 million related to leases we have recognized on our condensed consolidated balance sheet which are due over a weighted average period of 8 years. Of the non-cancelable lease payments, $8.2 million is payable in the remainder of 2026. For additional discussion on our operating leases, see Note 18 – Commitments and Contingencies within the notes to our condensed consolidated financial statements included in this Quarterly Report.
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Purchase Commitments
Our non-cancellable purchase commitments are primarily related to our cloud infrastructure services and various marketing partnerships. As of June 30, 2026, we had non-cancellable purchase obligations of $255.1 million, of which $83.0 million is due in the remainder of 2026.
Critical Accounting Policies and Estimates
Our condensed consolidated financial statements and the related notes thereto included elsewhere in this Quarterly Report are prepared in accordance with GAAP. The preparation of condensed consolidated financial statements in accordance with GAAP requires us to make certain estimates, judgments, and assumptions that affect the reported amounts of assets and liabilities and the related disclosures at the date of the financial statements, as well as the reported amounts of revenue and expenses during the period presented. We base our estimates on historical experience and on various other assumptions that we believe to be reasonable under the circumstances. Actual results could differ significantly from our estimates. To the extent that there are differences between our estimates and actual results, our future financial statement presentation, financial condition, results of operations, and cash flows could be affected.
There have been no material changes to our critical accounting policies and estimates as compared to those disclosed in “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Critical Accounting Policies and Estimates” in our 2025 Form 10-K.
Recent Accounting Pronouncements
For a discussion of recently adopted accounting pronouncements and recently issued accounting pronouncements not yet adopted, see Note 2 – Basis of Presentation and Summary of Significant Accounting Policies within the notes to our unaudited condensed consolidated financial statements included in this Quarterly Report.