FRSH

Freshworks Inc.

Freshworks makes cloud-based software that helps businesses handle customer support, IT service, sales, and marketing. Its products include Freshdesk for customer support ticketing, Freshservice for IT help desks, and Freshsales for sales teams. The company was founded in 2010 in Chennai, India, after co-founder Girish Mathrubootham grew frustrated with dreadful customer service while trying to fix his broken television — an ordeal that inspired him to build easy, uncomplicated support software. Every product carries a "Fresh-" prefix, a nod to the founders' aim of offering a fresh take on business tools.