NOW

Servicenow, Inc.

An enterprise software maker whose AI platform connects systems and automates everyday workflows — IT help desks, HR, finance, security, and customer service — for big companies and government agencies, with tools like Now Assist for AI agents. Founded by Fred Luddy in 2004 after his prior company collapsed, he built the platform alone from home on a single laptop. It was first called Glidesoft — reportedly inspired by a pilot announcing a plane was "gliding" in — before being renamed ServiceNow to reflect delivering services now.