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A. [Reserved]
B. Capitalization
and Indebtedness
Not applicable.
C. Reasons
for the Offer and Use of Proceeds
Not applicable.
D. Risk
Factors
Summary of Risk Factors
This section is intended to be a summary of more
detailed discussions contained elsewhere in this annual report. The risks described below are not the only ones we face. Our business,
results of operations or financial condition could be harmed if any of these risks materializes and, as a result, the trading price of
our shares and our ADSs could decline.
Summary of Risks Relating to our Business
· We may be unable to successfully implement our business strategy.
· Future partnerships or joint ventures that we enter into may not bring the expected financial results and could cause harm to our image as well as financial costs.
· Any acquisitions or investments in other companies, products or technologies could require significant management attention, disrupt our business, dilute stockholder value, and adversely affect our operating results.
· We face various risks related to health epidemics, pandemics and outbreaks, which may have material adverse effects on our business, financial condition, results of operations and cash flows.
· Goodwill impairments may be required in relation to acquired businesses.
· We face increasing competition from other providers and services, which may adversely affect our results of operations.
· We may be unable to respond to the trend towards consolidation in the Brazilian telecommunications market.
· We may face difficulties responding to new telecommunications technologies.
· Our operations depend on our ability to efficiently operate our systems and controls that are subject to failure that could affect our business and our reputation.
· Our business is dependent on our ability to expand our services while maintaining the quality of the services provided and a positive customer experience.
· We face various cyber-security risks that, if not adequately addressed, could have an adverse effect on our business.
· We depend on data centers operated by third parties and third-party cloud computing platforms, and any disruption in the operation of these facilities or platforms or access to the Internet would adversely affect our business.
· Certain debt agreements contain financial covenants and any default under such debt agreements may have a material adverse effect on our financial condition and cash flows.
· Due to the nature of our business, we are exposed to numerous lawsuits, administrative proceedings, consumer claims and tax-related proceedings.
· Any modification or termination of our ability to use the “TIM” trade name may adversely affect our business and operating results.
· We are subject to credit risk with respect to our customers.
· We may be subject to liability related to outsourcing certain functions to third-party service providers.
· We depend on key suppliers, certain inputs and contractual relationships with other telecommunications providers which are critical to our ability to provide telecommunications services to our customers or may have a material adverse effect on our operations.
· Our operations could be suspended or interrupted as a result of natural or man-made disasters or other unexpected events, such as those related to climate change.
· We use demand forecasts to make investments, however such forecasts may ultimately be inaccurate due to economic volatility and result in lower revenues than expected.
· Our governance and compliance processes may fail to prevent regulatory penalties and reputational harm.
· Improper use of our networks could adversely affect our costs and results of operations.
· We may be unable to implement our plans to expand and enhance our existing networks in Brazil in a timely manner or without unanticipated costs, which could hinder or prevent the successful implementation of our business plan and adversely affect our results of operations.
Summary of Risks Relating
to the Brazilian Telecommunications Industry
· We are subject to increased regulation as a result of being classified as an economic group with significant market power in certain markets by ANATEL.
· As a telecommunications provider and a publicly traded company in Brazil, we are subject to extensive legal and regulatory obligations in the performance of our activities which may limit our flexibility in responding to market conditions, competition and changes in our cost structure or with which we may be unable to comply.
· The Brazilian government under certain circumstances may terminate our authorizations or we may not receive renewals of our authorizations.
· Actual or perceived health risks or other problems relating to mobile telecommunications technology could lead to litigation or decreased mobile communications usage, which could harm us and the mobile industry as a whole.
Summary of Risks Relating
to Brazil
· Risks related to Brazilian economic and political conditions may negatively affect our business.
· The Brazilian government has exerted significant influence over the Brazilian economy and continues to do so. This involvement may have an adverse effect on our activities, our business and on the market prices of our shares and ADSs.
· Changes in Brazilian tax laws may have an adverse impact on the taxes applicable to our business and over our prices.
· Inflation, and government measures to curb inflation, may adversely affect the Brazilian economy and capital market, our business and operations and the market prices of our common shares or the ADSs.
· Exchange rate movements and interest rate fluctuation may have an adverse effect on our business and the market prices of our shares or the ADSs.
· The effects of the weak domestic economy could reduce purchases of our products and services and adversely affect our results of operations, cash flows and financial condition.
· We may be impacted by volatility in the global financial markets.
· Developments and the perception of risk in other countries may adversely affect the Brazilian economy and market price of Brazilian issuers’ securities.
Summary of Risks Relating to our Common Shares
and the ADSs
· Our controlling shareholder has power over the direction of our business.
· Holders of our ADSs are not entitled to attend shareholders’ meetings and may only vote through the depositary.
· Holders of our ADSs or common shares in the United States may not be entitled to participate in future preemptive rights offerings.
· Cash dividends, interest on shareholders’ equity and other cash distributions, as well as judgments seeking to enforce our obligations in respect of our shares or ADSs in Brazil will be payable only in reais.
· Holders of ADSs or common shares could be subject to Brazilian income tax on capital gains from sales of ADSs or common shares.
· An exchange of ADSs for common shares risks loss of certain foreign currency remittance and Brazilian tax advantages.
Risks Relating to our Business
We may be unable to successfully implement our
business strategy.
Our business will be adversely affected if we
are unable to successfully implement our strategic objectives and factors beyond our control may prevent us from doing so.
Our business strategy is focused on strengthening
cash-flow generation to support growth opportunities and shareholder returns and is built on three core business pillars: (i) Mobile focused on customers by developing our three pillars: a. network, b. service and c. offer;
(ii) B2B, expanding selectively by leveraging connectivity, with IoT as an entry point to higher-value digital solutions and services;
and (iii) Broadband, pursuing profitable growth with a more efficient and flexible go‑to‑market approach. These pillars are supported by transversal enablers, including Efficiency, with strict discipline in cost control and capital
allocation; Artificial Intelligence, applied across operations to enhance customer experience, productivity and data-driven decision-making;
and ESG, integrated into business decisions and governance to support long-term value creation.
This strategic focus requires sustained execution
capabilities, continuous investment decisions and effective coordination across multiple areas, and may be adversely affected by market
dynamics, competitive pressures, technological change and operational constraints.
The execution of our strategy depends on our
ability to sustain the performance of our mobile business, expand B2B solutions beyond traditional connectivity and grow fixed broadband
operations under evolving commercial and infrastructure models. Achieving these objectives requires, among other factors, the effective
monetization of our customer base, the successful development and commercialization of new products and services, and the ability to adapt
go-to-market approaches while maintaining financial discipline. Any inability to execute these initiatives as planned, or to respond
effectively to changes in customer demand, competitive behavior or regulatory conditions, could adversely affect our revenues, margins
and cash-flow generation.
In addition, our strategy is increasingly dependent
on the continued evolution of network infrastructure, digital capabilities and organizational processes. While the deployment of advanced
technologies such as 5G has progressed beyond initial rollout stages, the ongoing increase in data traffic, the introduction of new network
functionalities and the expansion of digital, data-driven and artificial intelligence-based initiatives require continued investments,
operational readiness and market acceptance. At the same time, the integration of efficiency targets, artificial intelligence initiatives
and ESG considerations into business decisions adds further complexity to execution and governance. Failure to effectively manage these
technological, operational and organizational challenges could limit the expected benefits of our strategy and adversely affect our operating
performance and long-term value creation. Additional risks related to specific aspects of our strategic execution are discussed in
further detail below.
Our ability to implement our strategy is influenced
by many factors partially or completely outside our control, including:
· an increase in the number of competitors due to the entrance of new market participants and/or the improvement in financial strength of existing players in the telecommunication sector that could reduce our market share;
· increased competition from mobile virtual network operators which offer telecommunication services to customers by leasing network capacity from traditional network providers, without their own network infrastructure;
· increased competition in our main markets that could force us to reduce the prices we charge for our services in order to compete effectively;
· our ability to strengthen our competitive position in the Brazilian mobile telecommunications market;
· increased competition from global and local OTT providers who offer content and services using the internet, including voice calls and messaging, without owning network infrastructure;
· increased competition in our main markets that could reduce the prices we charge for our services and could have an unintended adverse effect on our results;
· our ability to efficiently operate and grow our broadband business alongside our original business as a MNO;
· we may be unsuccessful migrating our Fiber to the Curb (“FTTC”) broadband legacy customers to FTTH technology in an efficient manner and within the planned time frame, including due to technical or competitive issues;
· pursuant to our fixed broadband asset-light strategy, we may be unable to reach our FTTH coverage rollout plan since we are dependent on the network infrastructure capacity available to us, and if the network infrastructure is not deployed as currently expected, our rollout plan will be affected;
· our ability to successfully capture the economic value of investments and partnerships in IoT, particularly in B2B settings, including our ability to successfully transition from pilot programs to developing products and services that can generate profit at scale;
· our ability to find and partner with IoT providers, given the fragmented IoT market and the limited number of established providers, as well as the complexity of integrating multi-vendor solutions, including data privacy risks;
· our ability to select the right business partners for undertaking our strategy;
· our ability to develop and introduce new and innovative technologies that are received favorably by the market, and which enable us to provide value-added services that encourage the use of our network;
· controls and system technology failures, which could negatively affect our revenues and reputation;
· the introduction of transformative technologies that could be difficult for us to keep pace with and which could cause significant decreases in our revenue;
· the increasing network capacity demand and therefore our ability to manage the continuous growth of mobile data traffic, which in turn requires further investments in infrastructure or the acquisition of additional radio frequencies in order to maintain network quality, especially in large cities, where population density is higher and the costs of network expansion are considerably high;
· the development and expansion of NGSO satellite internet (Non-Geostationary-Satellite Orbit), which may offer significant market and product opportunities in the telecommunications sector by offering broad wide-range coverage at high speed while also disrupting the business of existing providers;
· our ability to operate efficiently and to pay or refinance our debt as it comes due, particularly in light of political and economic conditions in Brazil and uncertainties in credit and capital markets;
· our ability to most efficiently scale our structure;
· our ability to attract and retain qualified personnel;
· performance of third-party service providers and key suppliers on which we depend, such as any difficulties we may encounter in our supply and procurement processes, including as a result of the insolvency or financial weakness of our suppliers;
· government policy and changes in the regulatory environment or legal framework in Brazil;
· the effect of exchange rate and inflation fluctuations;
· the outcome of litigation, disputes and investigations in which we are involved or may become involved;
· the costs we may incur due to unexpected events, including in situations where our insurance is not sufficient to cover such costs;
· large scale adverse events that could cause negative effects, requiring a long recovery period, or which may permanently impact the socioeconomic environment, such as natural disasters, political instability, or pandemics;
· the real possibility of an increase in taxes by state governments and the Brazilian Federal Government to balance their financial deficits or to respond to climate change and changes in energy generation; and
· our ability to maintain strict discipline in the allocation of capital and resources.
As a result of these uncertainties, there can
be no assurance that our strategic objectives can effectively be attained in the manner and within the time frame described.
Future partnerships or joint ventures that we
enter into may not bring the expected financial results and could cause harm to our image as well as financial costs
We may enter into relationships with other businesses
in order to expand our platform, which could involve preferred or exclusive licenses, additional channels of distribution, or discount
pricing or investments in other companies. Negotiating these transactions can be time-consuming, difficult, and expensive, and our ability
to close these transactions may be subject to third-party approvals, such as government regulatory approvals, which are beyond our control.
Consequently, we can make no assurance that these transactions, once undertaken and announced, will close.
Furthermore, our established partnerships are
subject to common litigation risks and we can make no assurance that these established partnerships or future partnerships will not become
involved in any type of dispute. We may also need to litigate to protect our interests, preserve our intellectual property rights, and
obtain information related to products or technology developed in association with our partners, particularly when the relevant partner
invests in such products and technologies. This can hinder further research and development, as well as slow down the commercialization
of new technologies. Additionally, if the patents are overly broad or not clearly defined, it can lead to legal disputes and can be costly
to enforce. It’s important for researchers and companies to carefully consider the potential risks and benefits before filing for
patents related to technology research partnerships.
Any acquisitions or investments in other companies,
products, or technologies could require significant management attention, disrupt our business, dilute stockholder value, and adversely
affect our operating results.
Our business strategy has included, and may in
the future include, acquiring other complementary products, technologies, or businesses. We evaluate and expect in the future to evaluate
potential strategic acquisitions and partnerships or joint ventures with, complementary businesses, services or technologies. However,
we cannot assure you that any benefits will materialize, and we may suffer losses in connection to the used funds and to the opportunity
costs related to such transactions.
Acquisitions or investments may result in unforeseen
operating difficulties and expenditures, and we may not achieve the anticipated benefits from certain acquisition, partnership and joint
venture due to several factors, including:
· inability to integrate or benefit from businesses, services, customers or technologies that we acquire or with which we form a partnership or joint venture in a profitable manner;
· unanticipated costs or liabilities associated with the acquisition;
· inability to finance any businesses, services or technologies that we acquire or with which we form a partnership or joint venture;
· difficulty integrating the accounting systems, operations, and personnel of the acquired business;
· difficulties and additional expenses associated with supporting legacy products and hosting infrastructure of the acquired business;
· diversion of management’s time and resources from other core business concerns;
· adverse effects to our existing business relationships with business partners and customers as a result of the acquisition;
· the potential loss of key employees; and
· use of resources that are needed in other parts of our business.
In addition, we may not be successful in identifying
acquisition, partnership and joint venture targets or our competitors may be willing or able to pay more than us for acquisitions, which
may cause us to lose certain acquisitions that we would otherwise desire to complete.
Also, to the extent we pay the purchase price
of any acquisition in cash, it would reduce our cash reserves, and to the extent the purchase price is paid with our common shares, it
could be dilutive to our shareholders. To the extent we pay the purchase price with proceeds from the incurrence of debt, it would increase
our level of indebtedness and could negatively affect our liquidity and restrict our operations.
Furthermore, even if any such transaction is
consummated, we may be unable to successfully integrate the new operation, business or partnership contemplated thereunder or to realize
expected benefits and synergies in a timely and effective manner due to difficulties in negotiating or aligning interests with potential
partners or counterparties.
We face various risks related to health epidemics,
pandemics and outbreaks, which may have material adverse effects on our business, financial condition, results of operations and cash
flows.
We face various risks related to health crisis
such as epidemics, pandemics or outbreaks. These events can trigger changes in consumer behavior related to illness, death, fear and market
downturns.
Additionally, restrictions intended to slow the
spread of a health epidemic, pandemic or outbreak, such as quarantines, government-mandated actions, stay-at-home orders and other restrictions,
may lead to: (i) a reduction in demand for our services, (ii) hinder our ability to provide services, (iii) disrupt supply chains; (iv)
reduce international trade and business activity; and (v) create volatility in the global and Brazilian capital markets and have a negative
impact on the local economy.
If significant portions of the workforce are
not able to work effectively because of a health crisis, such as in the case of epidemics, pandemics and other outbreaks, including due
to illness, quarantine, facility closures, ineffective remote work agreements or technology failures or limits, our operations could be
significantly disrupted. Network availability, performance, maintenance, condition, repair and our ability to set up or install new connections
may be affected by the effects of increased absenteeism in the field workforce, or by the imposition of restrictions caused by any health
epidemics, pandemics and outbreaks, by hindering the movement and access of our field maintenance teams to equipment stations. The supply
chain for technology products, and their underlying components (such as spare parts, transmission and switching equipment, appliances
and modems) can be impacted by any delay in the manufacturing processes of suppliers in their countries of origin.
As a result of health epidemics, pandemics and
disease outbreaks, our business could be adversely affected in multiple ways and for extended or unpredictable periods, including due
to negative impacts on the global economy, market declines and increased market volatility, which could also impair our ability to refinance
indebtedness or access capital on favorable terms.
To the extent any health crisis, epidemic, pandemic
or outbreak adversely affects our business and financial results, it could also have the effect of heightening many of the other risks
described in this “Risk Factors” section, such as those relating to our ability to successfully implement our business strategy
(see “—We may be unable to successfully implement our business strategy”) the credit risk of our customers (see “—We
are subject to credit risk with respect to our customers”), our dependence on key suppliers and contractual relationships with
other telecommunications providers (“—We depend on key suppliers, certain inputs and contractual relationships with other
telecommunications providers which are critical to our ability to provide telecommunications services to our customers”) the Brazilian
government’s influence over the Brazilian economy (see “—Risks Relating to Brazil—Risks related to Brazilian
economic and political conditions may negatively affect our business”) and volatility in global and domestic financial markets.
See “—Risks Relating to Brazil— We may be impacted by volatility in the global financial markets” and “—Risks
Relating to Brazil—Developments and the perception of risk in other countries may adversely affect the Brazilian economy and market
price of Brazilian issuers’ securities.”
Goodwill impairments may be required in relation
to acquired businesses.
We have made business acquisitions in the past
and may make further acquisitions in the future. It is possible that the goodwill which has been attributed, or may be attributed, to
these businesses may have to be written down if our valuation assumptions are required to be reassessed because of any deterioration in
the underlying profitability, asset quality and other relevant matters of the businesses. According to the relevant IFRS accounting standard,
impairment testing in respect of goodwill is performed annually, or more frequently if there are impairment indicators present, and comprises
a comparison of the carrying amount of the cash-generating unit with its recoverable amount. There can be no assurances that we will not
have to write down the value attributed to goodwill in the future, which would adversely affect our results and net assets.
We face increasing competition from other providers
and services, which may adversely affect our results of operations.
We face competition throughout Brazil from many
providers in the personal communications service (“PCS”), market. We compete with providers of mobile telecommunication, VoIP
services, and landline telecommunications services – including by bundling voice and data to customers in a single offer. Due to
this increasing competition, we may incur higher advertising and commercial costs as we attempt to maintain or expand our market share.
Other than us, the following main competitors also hold authorizations to provide PCS with national coverage: Claro S.A., under the brand
name “Claro”, and Telefônica Brasil S.A., under the brand name “Vivo.” Moreover, all PCS providers with
national coverage offer third generation, or 3G, fourth generation, or 4G, and fifth generation, or 5G mobile telecommunications network
technology. Following our acquisition of certain mobile assets of Oi Móvel, and the acquisition of Oi Móvel’s remaining
mobile assets by Vivo and Claro, we believe that the likelihood of further consolidations in the Brazilian mobile telecommunications market
among the main competitors is remote. However, although unlikely, one of the three largest operators may acquire other telecom companies.
If further consolidations driven by our main competitors were to occur, those consolidations may favor their strategic advantage with
increased market power and access to greater financial resources, thereby weakening our market position. In addition to competition from
the main market participants (Vivo and Claro) and established regional players (Algar Telecom and Sercomtel), there are new entrants to
the Brazilian mobile market, such as Brisanet, Unifique and Ligga (which launched 5G services in the second half of 2023) and new Mobile
Virtual Network Operators (“MVNO”), such as Nubank (which launched telecommunication services in late 2024 that are gradually
being made available to the their customer base), which may leverage strengths and customer relationships from other markets to increase
competition in the PCS market. The movement of new entrants is recent, and the trend of new entrants may continue in the coming years.
New regional entrants could further intensify
competition, potentially disrupting the existing market dynamics and breaking the rational equilibrium of supply and demand. Their entry
could create price pressure, leading to increased customer acquisition costs and potential margin erosion for current providers. As a
result, established companies may be forced to adapt quickly, either by lowering prices, enhancing services, or engaging in strategic
partnerships to maintain their competitive position. This increased competition may also impact the overall market balance, as the supply-demand
equilibrium becomes more volatile and difficult to predict.
We also expect to face increased competition
from other services outside the telecommunications industry. Technological changes, such as the development, roll-out, and improvement
of 4G and 5G mobile networks, may create new revenue streams but also hinder traditional services, introducing additional sources of
competition, as is already the case with services like Voice over LTE (“VoLTE”) calls, messages and SMS. These OTT communication
apps are often free of charge (i.e., no subscription fee), accessible by smartphones, and usually allow their users to have access to
potentially unlimited messaging and voice services over the internet, by passing traditional and more profitable voice and messaging
services. As a result, voice traffic is migrating to data and offers from almost all competitors have started to include unlimited voice,
thereby accelerating commoditization. These and other factors, including the regulatory and tax asymmetry, are responsible for the increase
in the competitive pressure we are facing in the mobile market.
OTT application service providers also leverage
existing infrastructures and generally do not operate capital-intensive business models associated with traditional mobile network operators
like us. Technological developments have led to significant improvements in the services provided by OTT applications – particularly
in speech quality delivered by data communications apps, strengthening their positioning and relevance as competitors. In addition, providers
with strong brand capability and financial strengths have turned their attention to the provision of OTT application services. In the
long term, if non-traditional mobile voice and data services or similar services continue to increase in popularity, as they are expected
to do, and if we and other mobile network operators are not able to address this competition, this could contribute to further declines
in mobile monthly average revenue per user (“ARPU”), and lower margins across many of our products and services, thereby having
a material adverse effect on our business, results of operations, financial condition and prospects.
OTT service providers hold most of the content,
the means to create it and the distribution channel. Together with these resources they dedicate themselves to creating new ways for their
customers to interact with and consume content. As a result, it can be challenging for network operators, such as us, to design value-added
services that are beneficial to our customers. In addition to technology, we may face other hurdles to offer value-added services, such
as regulation.
Moreover, considering our fixed broadband business,
we observe high competition from smaller players aiming to attract customers towards fiber optics, resulting in increased churn rates
for traditional players like us, and margin erosion in the FTTH business.
Additionally, we expect that the 3.5 GHz spectrum
rights acquired by regional providers may provide them with an opportunity to become mobile network operators.
We expect that new products and technologies
will be developed frequently and that those already established will be in continuous evolution, implying a variety of potential consequences
for us. These new outcomes may, in the best scenario, reduce the price of our services by providing lower-cost alternatives or, in the
worst scenario, render our products and services obsolete, requiring significant investments in new technologies. If such changes occur,
our main competitors in the future may be new participants in the market without the burden of an installed older infrastructure. The
amount of investment needed to upgrade our premises and to stay effectively competitive could be significant.
Rising competition may increase our churn rate
and could continue to adversely affect our market share and margins. Our ability to compete successfully will depend on the effectiveness
of our marketing efforts and our ability to anticipate and adapt in a timely manner to developments in the industry, including the technological
changes and new services that may be introduced, changes in consumer preferences, demographic trends, economic conditions and discount
pricing strategies by competitors. It is difficult to predict which of many possible factors will be important in maintaining our competitive
position or what expenditures will be required to develop and provide new technologies, products or services to our customers. If we are
unable to compete successfully, our business, financial condition and results of operations will be materially adversely affected.
We may be unable to respond to the trend towards
consolidation in the Brazilian telecommunications market.
The Brazilian telecommunications market has been
subject to several movements towards market consolidation since its privatization in 1998. For detailed information on transactions we
have undertaken, see “Item 4. Information on the Company—A. History and Development of the Company—Historical Background.”
More recently, the economic and regulatory environment
faced by telecommunications companies in Brazil could be understood as having played an important role in encouraging a trend towards
market consolidation.
In 2018, through a new resolution, ANATEL reduced
one of the main regulatory barriers to consolidation in the mobile market. Resolution No. 703/2018 changed the spectrum cap regulation
by increasing the amount of spectrum bandwidth an operator is allowed to retain, depending on frequency range and applicable antitrust
measures. On November 5, 2020, ANATEL Resolution No. 736/2020 amended Resolution No. 703/2018 by establishing new maximum limits for the
spectrum for SMP licenses. These changes together with the financial distress of two major participants in the mobile market, Nextel and
Oi Group, led to a new wave of mergers and acquisitions activity. Nevertheless, we believe that, following Oi Móvel’s sale
of its mobile assets, further consolidations are unlikely to take place in the Brazilian telecommunications market in the near future.
In the fixed broadband market, consolidation
movements were particularly concentrated in the early years of this decade (2020–2024), driven primarily by transactions between
larger operators and smaller regional internet service providers, as well as spin-off transactions aimed at separating integrated operations
into customer-focused companies and network-infrastructure-focused companies. In 2025, however, this scenario shifted, with the volume
of M&A activity declining and revealing lower underlying organic growth in the sector. This shift has highlighted a more selective
and competitive market environment. Looking ahead, potential developments may include a resumption of strategic corporate actions and
M&A activity, including transactions in which large national operators could acquire local internet service providers. Such transactions,
which have been identified as a potential avenue for further market consolidation, may accelerate the transition to fiber-based networks
(FTTH) and generate operational and infrastructure efficiencies for consolidated players. These dynamics could intensify competition in
our market and adversely affect our competitive position, growth opportunities and operating performance. We may also consider engaging
in M&A activities in response to changes in the competitive environment, as we did through our participation in the acquisition of
Oi Móvel’s assets, which could divert management attention and resources away from other aspects of our business.
In this regard, potential acquisitions have inherent
risks such as increasing leverage and debt service requirements, combining company cultures and facilities, potential exposure to successor
liability, and the need to raise additional capital, which may not be possible at that time. Any of these and other factors could adversely
affect our ability to achieve the anticipated cash flows at acquired operations or realize other anticipated benefits of acquisitions,
which could negatively affect our reputation or operations.
We may face difficulties responding to new telecommunications
technologies.
The Brazilian wireless telecommunications market
is experiencing significant technological changes, as evidenced by the following, among other factors:
· ongoing improvements in the capacity and quality of digital technology available in Brazil;
· shorter time periods between the introduction of new telecommunication technologies and subsequent upgrades or replacements;
· the development of user interface (UI), and user experience (“UX”), technology, and also the development of applications that will be responsible for collecting information regarding UX associated with network and device information, and will be used as one of the inputs for the network planning, optimization, and troubleshooting activities;
· the development of cloud solutions to provide platform as a service (“PaaS”), software as a service (“SaaS”), or infrastructure as a service (“IaaS”), in order to drive down costs;
· the deployment of Voice over NR (VoNR), which increases the quality of voice calls and allows companies to traffic voice as data through their 5G networks;
· the deployment of the Radio Access Network (“RAN”) sharing agreements among TIM and other companies (see “Item 4. Information on the Company—B. Business Overview—Site-Sharing and Other Agreements”);
· the acquisition of the 100 MHz frequency nationally in the 3.5 GHz band, in addition to 40 MHz blocks in the 2.3 GHz band in the South and Southeast regions of Brazil (excluding São Paulo), and the implementation of the coverage obligations associated to these frequencies (see “Item 4. Information on the Company— History and Development of the Company—Historical Background—5G Auction in 2021”);
· the deployment of 5G SA, which requires unprecedented levels of automation across an end-to-end network to fulfill the needs of new services and applications. The 5G SA network needs to be flexible, programmable, and distributable in nature, so that it can provide the necessary flexibility to reduce time-to-market and provide the greatest performance and efficiency gains. As a result of the development of 5G SA, products and services supplied by different providers can be more greatly differentiated as between competitors, as 5G SA better enables the provision of custom services;
· the widespread implementation of Embedded Subscriber Identity Module (“eSIM”) technology, which is a small microchip built into phones as an alternative to the conventional physical SIM card, and which will enable our customers to switch faster to other providers, thereby increasing competition;
· an increase in market competition in respect of residential fixed ultra-broadband, requiring operators (including former fixed internet providers which had provided services using copper and coaxial technologies) to accelerate investments in fiber capillarity deployments. This factor becomes more significant when considering the country’s continental dimensions, new market opportunities and the need to provide comparable service in capacity and quality to locations far from large centers, thus boosting investments in IP backbone and datacenters. In addition, competitive pressures in the residential fixed ultra-broadband market may further intensify due to the expansion of alternative access technologies, including fixed wireless access (“FWA”) and satellite broadband. Recent developments in 5G-based FWA have enabled operators to more rapidly offer fixed broadband services in areas without fiber coverage, supported by the nationwide authorization of 5G standalone services and accelerated network deployment across numerous municipalities in Brazil, although adoption constraints, such as equipment costs and data-cap limitations, remain. At the same time, low-Earth-orbit (“LEO”) satellite systems are scaling rapidly, with regulatory approvals permitting large-scale satellite constellations to operate in Brazil and expand coverage to underserved and remote regions, thereby providing competitive alternatives to terrestrial networks. These technological developments could broaden consumer choice, alter competitive dynamics and adversely affect our ability to maintain market share, justify investments in fiber capillarity and sustain our operating performance.;
· the expansion of the Internet of Things (“IoT”) technology in all of its forms and applications, requiring the creation of new platforms enabling its operation in new areas of the value chain. We are strengthening the IoT ecosystem with new partnerships, using connectivity as an enabler to increase productivity and expand the monetization of our customer base. As of December 31, 2025, we had 5,167 cities enabled for Narrowband Internet of Thing (“NB-IoT”), a long-range and low-power technology recommended for the application of the IoT on a larger scale; and
· the acceleration in the use of artificial intelligence (“AI”), and machine learning, to use resources more efficiently, reduce spending and increase agility.
We may be unable to keep pace with these technological
changes, which could affect our ability to compete effectively, and the investment required to adopt these new technologies will be significant,
both of which could have a material adverse effect on our business, financial condition and results of operations.
Additionally, emerging technological advancements
may have a significant impact on the telecommunications industry. Our future success depends on our ability to adjust to these technological
changes.
Our operations depend on our ability to efficiently
operate our systems and controls that are subject to failure that could affect our business and our reputation.
Our success largely depends on the continued
and uninterrupted performance of our controls, network technology systems and of certain hardware. Our technical infrastructure (including
our network infrastructure and information technology, or IT, systems for mobile telecommunications services) is vulnerable to damage
or interruption from information and telecommunication technology failures, power loss, floods, windstorms, fires, terrorism, intentional
wrongdoing, human error and similar events. An unexpected increase in volume on our network and systems could cause them to malfunction,
such as in periods of increased demand or unexpected circumstances that may reduce our ability to service our infrastructure, such as
in a health crisis. Our controls are dependent, not exclusively, on these technological systems and are also subject to interruptions
and failures. Unanticipated problems with our controls, or at our facilities, system failures, hardware or software failures, computer
viruses or hacker attacks could affect the quality of our services and cause service interruptions. Any of these occurrences could result
in reduced user traffic and reduced revenue and could harm our levels of customer satisfaction, our reputation and compliance with certain
of our regulatory obligations.
Our supply chain for technological product inputs
(like spare parts, transmission and commutation equipment, handsets and modems) may be impacted by any delay in the manufacturing process
of vendors in their countries of origin, including as a result of a health crisis or military conflicts that could impact logistics and
global supply chain.
Our operations and reputation could be materially
negatively affected by cyber-security threats or our failure to comply with data protection laws, mainly Law No. 13,709/2018 (the Brazilian
General Data Protection Law, or “LGPD”), which came into effect on September 18, 2020. However, the administrative sanctions
provisions of LGPD only became enforceable as of August 1, 2021, pursuant to Law No. 14,010/2020. Any proceeding or action and related
damages could be harmful to our reputation, force us to incur significant expenses, divert the attention of our management, increase our
costs of doing business or result in the imposition of financial penalties.
In addition, on August 26, 2020, the Brazilian
federal executive branch issued Decree No. 10,474/2020, which approved the regulatory framework and governance structure of the National
Data Protection Authority (Autoridade Nacional de Proteção de Dados, or the “ANPD”), the authority responsible
for regulating and supervising the application of the LGPD, as well as for imposing sanctions in the event of noncompliance with applicable
legal rules and obligations. Decree No. 10,474/2020 entered into force on November 6, 2020. The ANPD is currently fully operational and
has been actively regulating and enforcing the LGPD.
On September 15, 2025, Provisional Measure No.
1,317 reclassified the ANPD as a federal regulatory agency, broadened its prerogatives, instituted the Data Protection Regulation and
Oversight Career (Carreira de Regulação e Fiscalização de Proteção de Dados), and reorganized
certain positions within the federal executive branch, among other measures. Accordingly, the ANPD is responsible for developing guidelines
for the National Policy on the Protection of Personal Data and Privacy, as well as for monitoring compliance with the LGPD and investigating
and applying sanctions in the event of data protection violations, including pursuant to Resolution CD/ANPD No. 1, dated October 28, 2021.
In addition, the ANPD may issue regulations and
procedures relating to the protection of personal data and privacy and is responsible for assessing the impact of personal data processing
activities in scenarios that may be deemed to present a high risk to personal data protection principles. As a result of the ANPD’s
regulations and enforcement actions, we may be required to modify our business practices and implement additional measures to adapt our
personal data processing activities, which could adversely affect our business, financial condition or results of operations. We cannot
assure you that our LGPD compliance efforts will be deemed appropriate or sufficient by regulatory authorities or by courts.
We carry out continuous assessments to identify
any problems related to LGPD compliance and based on the results identified, we have implemented controls in order to achieve full compliance
with the requirements of the LGPD. However, deficiencies in the full adoption of data security measures, implementing personal data processing
and retention requirements and reporting data measures within a narrow mandatory time frame could lead to disputes with data protection
authorities, fines or harm to our reputation.
Within the systems we operate on a daily basis,
we have gradually increased the use of tools that utilize or benefit from AI in some capacity. Due to the early stage of adoption, alongside
many potential opportunities and positive contributions, AI presents various risks and challenges. While we strive to implement
AI responsibly and address ethical and legal issues, there can be no assurance that negative outcomes will not emerge. In the current
stage of this technology, the use of AI may lead to issues such as harmful content, inaccuracies, bias, intellectual property infringements,
defamation, privacy breaches, and cybersecurity vulnerabilities. These issues could result in legal actions and financial losses.
However, given that our use of AI is still targeted at our internal operations, and adopted only after consistency tests,
any potential negative impacts should be limited.
Sophisticated information and processing systems
are vital to our growth and our ability to monitor costs, render monthly invoices, process customer orders, provide customer service and
achieve operating efficiencies. We cannot assure that we will be able to successfully operate and upgrade our information and processing
systems or that they will continue to perform as expected without any failure. A severe failure in our accounting, information and processing
systems could impair our ability to collect payments from customers and respond satisfactorily to customer needs, which could adversely
affect our business, financial condition and results of operations.
Our business is dependent on our ability to expand
our services while maintaining the quality of the services provided and a positive customer experience.
Our business as a telecommunications services
provider depends on our ability to maintain and expand our telecommunications services network. We believe that our expected growth will
require, among other aspects:
· continuous development of our controls and operational and administrative systems;
· efficiently allocate our capital;
· increasing marketing activities;
· improving our understanding of customer wants and needs;
· continuous attention to service quality;
· a positive customer experience;
· attracting, training and retaining qualified management, technical, customer relations, and sales personnel;
· increased network capacity through the new spectrum that we recently acquired and/or more investment in network assets such as 4G and 5G technologies;
· increasing network efficiency through infrastructure projects such as the deployment of the RAN sharing agreements among TIM and other companies (see “Item 4. Information on the Company—B. Business Overview—Site-Sharing and Other Agreements”), maintaining the customer experience;
· investing in new technologies that can enable efficiencies such as AI; and
· expansion of our optical fiber footprint, not only as a main asset for our 5G backhaul, but also as new long-distance routes for backbone resilience and performance.
We believe that these requirements will place
significant demand on our managerial, operational and financial resources. Failure to manage successfully our expected growth could reduce
the quality of our services and result in inadequate customer experience, with adverse effects on our business, financial condition and
results of operations.
Our operations are also dependent upon our ability
to maintain and protect our network. Damage to our network and backup systems could result in service delays or interruptions and limit
our ability to provide customers with reliable service over our network. The occurrence of an event that damages our network may adversely
affect our business, financial condition and results of operations.
We face various cyber-security risks that, if
not adequately addressed, could have an adverse effect on our business.
We face a range of cybersecurity risks that could
result in business disruptions, financial losses or reputational harm. These risks include, among others, the intentional or accidental
compromise of our networks and systems by third parties with whom we share data, equipment failures, and the unauthorized access to, disclosure
of or loss of sensitive information, including customer, employee or proprietary data, by internal or external actors. We are also vulnerable
to cyber-attacks that could degrade our systems, disrupt services, compromise our information technology platforms or introduce malware,
such as computer viruses, into our infrastructure.
Cyber-attacks targeting companies have increased
in frequency, sophistication and potential severity in recent years. The perpetrators of such attacks are not limited to specific groups
or individuals and may include employees, third-party service providers or actors operating from jurisdictions where law-enforcement efforts
to combat cyber-attacks are limited or ineffective. As cyber-threats continue to evolve, we may be required to make ongoing and significant
investments to enhance our cybersecurity measures, technologies and processes, and we may incur substantial costs to investigate, remediate
and respond to vulnerabilities or incidents.
A material cybersecurity incident, even if temporary,
could impair our ability to operate our networks and systems and may result in significant expenses and/or a loss of market share to other
communications providers. The costs associated with a major cyber-attack may include expenditures to retain customers and business partners,
increased spending on immediate cybersecurity response and remediation measures, reliance on alternative resources, lost revenues due
to service interruptions, and litigation, regulatory or enforcement-related expenses. If we fail to adequately prevent, detect or respond
to cybersecurity risks, our operational networks and information systems could be compromised, which could have a material adverse effect
on our business, financial condition, results of operations and reputation.
To mitigate these risks, we maintain a cybersecurity
governance framework designed to identify, assess and manage cybersecurity risks, aligned with recognized market standards and best practices,
including the NIST Cybersecurity Framework, CIS Critical Security Controls and ISO/IEC 27001, for which we obtained certification in November
2022 and have maintained revalidations in 2023, 2024 and 2025. However, no cybersecurity framework or control environment can eliminate
all risks, and our safeguards may be insufficient to prevent or mitigate all cybersecurity incidents. For more information regarding our
cybersecurity risk management framework, see “Item 16K. Cybersecurity.”
We depend on data centers operated by third parties
and third-party cloud computing platforms, and any disruption in the operation of these facilities or platforms or access to the Internet
would adversely affect our business.
Our business requires ongoing availability and
uninterrupted operation of internal and external systems and services. We have adopted new technology infrastructure solutions, which
carries with it some risk to business continuity. With the adoption of cloud computing technology, key IT systems are being migrated to
the public cloud. Despite cloud computing reducing some risks, such as delays in the supply of equipment by suppliers (like spare parts,
servers, etc.), the adoption of cloud computing means that the control and responsibilities for the proper functioning of the systems
are shared between us and the third parties. In all cases, the third parties will be responsible for the physical infrastructure, connectivity,
energy supply, cooling and all the capabilities related to infrastructure availability. Depending on the cloud service type involved for
any specific system (e.g., for IaaS, PaaS, SaaS), other capabilities will be the responsibility of the third party, according to the principles
of the Shared Responsibility Model defined by the Cloud Security Alliance, and incorporated into our contracts with the third-party providers
These third-party providers may experience connectivity
disruption, outages and other performance problems, which may be caused by a variety of factors, including infrastructure changes, human
or software errors, viruses, security attacks, fraud, spikes in customer usage and denial of service issues. As such, our success also
depends directly on the continuity of the provision of computing capacity and the availability of connectivity between the cloud
computing provider’s datacenters, including the connectivity with our datacenters and internal networks. An intermittent failure or complete lack of connectivity or system availability may
cause service instability, disruption or inaccessibility of our internal systems,
and could adversely affect our revenues, reputation and operating results.
Having data hosted on a public cloud also poses
a risk to our ability to comply with data protection principles or law (such as the LGPD). As such, our success depends on our ability
to certify that cloud providers are adopting security best practices, as well as complying with the terms of data protection laws in accordance
with our contractually agreed terms.
Certain debt agreements contain financial covenants
and any default under such debt agreements may have a material adverse effect on our financial condition and cash flows.
Certain of our existing debt agreements contain
restrictions and covenants and require the maintenance or satisfaction of specified financial ratios and tests. See “Item 5. Operating
and Financial Review and Prospects.” The ability to meet these financial ratios and tests can be affected by events beyond our control,
and we cannot assure that we will meet those tests. Failure to meet or satisfy any of these covenants, financial ratios or financial tests,
could result in an event of default under these agreements.
Our ability to meet these financial ratios and
tests can be affected by events beyond our control, and we cannot assure you that we will meet those requirements. Failure to meet or
satisfy any of these requirements may have a material adverse effect on our financial condition and cash flows.
If we are unable to meet these debt service obligations,
or comply with these debt covenants, we could be forced to restructure or refinance this indebtedness, seek additional equity capital
or sell assets.
Due to the nature of our business, we are exposed
to numerous lawsuits, administrative proceedings, consumer claims and tax-related proceedings.
Our business exposes us to a variety of lawsuits
and other proceedings brought by or on behalf of consumers in the ordinary course of business as a mobile telecommunications provider
in Brazil. We are subject to a number of public civil actions and class actions that have been brought against mobile telecommunications
providers in Brazil mainly related to network quality, contractual clauses, billing practices, and the use of land to install our network
sites. These suits include claims contesting certain aspects of the fee structure of our prepaid plans, hybrid (monthly billed fixed price),
or so-called control plans and postpaid plans, which are commonplace in the Brazilian telecommunications industry.
Furthermore, we are involved in legal proceedings
relating to regulatory matters, including proceedings arising from fines imposed by regulatory authorities. Our litigation portfolio also
includes claims involving telecommunications infrastructure and service providers, real estate disputes, as well as alleged breaches of
confidentiality.
In addition, federal, state and municipal tax
authorities have questioned some tax procedures we have adopted and have raised questions regarding the calculation of the basis for certain
sector-specific contributions (FUST and FUNTTEL, as each are defined in “Item 4. Information on the Company—B. Business Overview—Taxes
on Telecommunications Goods and Services”). As of December 31, 2025, we were subject to 3,332 tax-related lawsuits and administrative
proceedings with an aggregate value of R$ R$25,346 million classified as “probable loss” and “possible loss” by
our legal advisors. In addition, there are tax proceedings arising from the acquisition of the former Intelig business (currently TIM
S.A.) by the former parent company of the TIM Participações group, relating to the purchase price.
An adverse outcome in, or any settlement of,
these or other lawsuits could result in losses and costs to us, with an adverse effect on our business practices and results of operations.
For some of these lawsuits, we were not required to and have not established any provision on our statement of financial position or have
established provisions only for part of the amounts in controversy, based on our judgments or opinions of our legal counsel as to the
likelihood of winning these lawsuits. In addition, our senior management may be required to devote substantial time to these lawsuits,
which they could otherwise devote to our business. See Note 23 to our financial statements.
Any modification or termination of our ability
to use the “TIM” trade name may adversely affect our business and operating results.
Telecom Italia S.p.A., or Telecom Italia, as
Licensor, and TIM S.A. and Instituto TIM as Licensees, entered into a trademark license agreement, or the Trademark License Agreement,
where Telecom Italia granted the Licensees a non-exclusive and non-transferable license to several trademarks (including the TIM trademark)
to: (i) promote and render Licensees’ services, including co-branded services; (ii) use the trademarks as domain names of websites
owned by the Licensees, dedicated to the promotion and/or the rendering of the Licensees’ services; (iii) use the TIM trademark
in events, campaigns, commercial partnerships, sponsorship projects and other activities in order to promote Licensees’ services;
and (iv) use “TIM” as part of Licensees’ corporate names. The Trademark License Agreement is limited to Brazil and valid
until December 31, 2026, unless terminated earlier. We are currently in discussions with Telecom Italia regarding the renewal of the Trademark
License Agreement. Telecom Italia, who owns the rights to the “TIM” trade name, may prevent us from using the TIM trademark
by termination of the Trademark License Agreement. The loss of use of the trademark “TIM” may have a material adverse effect
on our business and operating results.
We are subject to credit risk with respect to
our customers.
Our operations depend to a significant extent
on the ability of our customers to pay for our services. Under ANATEL regulations, we are allowed to undertake certain measures, such
as service suspension and the issuance of collection notice, to reduce customer defaults. If we are unable to undertake measures to limit
payment defaults by our subscribers or that allow us to accept new subscribers based on credit history, we will remain subject to outstanding
uncollectible amounts, which could have an adverse effect on our results of operations. See “Item 5. Operating and Financial Review
and Prospects.”
We may be subject to liability related to outsourcing
certain functions to third-party service providers.
We may be exposed to contingent liabilities due
to our outsourcing of certain functions to third-party service providers. Such potential liabilities may involve claims by third-party
providers who claim that they are treated as direct employees as well as claims for secondary liability resulting from workplace injury,
wage parity and overtime pay complaints. Our financial condition and results of operation may be adversely affected if a material portion
of these liabilities are decided against us.
The Brazilian Supreme Court has declared the
outsourcing of any company’s main activities as legal, which indicates a probable favorable outcome regarding the matter. In any
case, regardless of the decision in Supreme Court, we would also be jointly liable with the service provider in connection with any violation
of labor obligations related to the outsourced workers.
If the contracting of third-party services is
considered to involve the main activities of the company, it may be characterized as a direct employment, which would significantly increase
our costs and as a result we may be subject to administrative proceedings by the relevant labor authorities and may be required to pay
fines to the third-party service providers.
We depend on key suppliers, certain inputs and
contractual relationships with other telecommunications providers which are critical to our ability to provide telecommunications services
to our customers or may have a material adverse effect on our operations.
We rely on various vendors to supply network
equipment, mobile handsets and accessories necessary for our business. These suppliers may, among other things, delay delivery periods,
increase their prices, limit the amounts they are willing or able to supply to us, or suffer disruptions in their own supply chains. If
these suppliers are unable or unwilling to provide us with equipment or supplies on a regular basis, we could face difficulties in carrying
out our operations, which could negatively affect our results of operations and limit our ability to execute our agreements.
Geopolitical, sanitary, financial and sanctions
aspects, among others, could cause an interruption of materials and services supply. Supplier exclusivity or dependence increases exposure
to risk. Interruption can impact not only the acquisition of new materials and services, but also the maintenance of existing equipment
and operations.
We rely on certain telecommunications providers
and partners, through contractual arrangements, to supply key infrastructure and other services. Termination, non-renewal and/or interruption
in negotiation of those agreements, may have a material adverse effect on our business.
ANATEL permits such agreements between telecommunications
providers in order to avoid unnecessary duplication of networks and infrastructure, and to lower costs and increase the reach of telecommunication
services in Brazil.
Some (non-exhaustive) examples of these agreements
include:
· SWAP agreements (exchange of network capacity or assets between operators);
· Indefeasible Rights of Use (IRU);
· Lease of circuits (e.g., EILD, IP Peering, IP Transit and Satellite bandwidth/capacity);
· Co-sites deals with other operators and tower companies;
· Rights of use with private companies and public authorities;
· Interconnection and co-billing; and
· RAN Sharing agreements among TIM and other companies.
For detailed information on these contracts see
“Item 4. Information on the Company—B. Business Overview—Site-Sharing and Other Agreements.”
Furthermore, the constant changes in the telecommunications
industry, such as the growth of broadband, may result in a limited supply of equipment essential for the provision of services. The restrictions
on the number of manufacturers imposed by the Brazilian government for certain inputs pose certain risks, including susceptibility to
currency fluctuations and the imposition of customs or other duties for those inputs which are imported. Inputs produced domestically
are available from a limited number of domestic suppliers, and accordingly we are highly dependent upon their ability to accurately forecast
domestic demand and manage inventory.
The need to hire many key suppliers requires
complex deals, detailed and timely analysis of contractual documents and an integrated, end-to-end management process.
The potential positive impact of 5G networks
on multiple industries, specifically the optimization of energy usage; cloud computing; ultrafast broadband; IoT; innovation, including
self-driving cars, transportation; agribusiness; education; health; and factory equipment. The necessary features for a company to benefit
from the 5G network supply chain are software-based, and our supply chain is increasingly based on cloud computing and software.
Discussions regarding data safety of equipment
provided by Chinese suppliers could have side effects across the global information and communication technology (“ICT’) sector,
also significantly affecting our supply chain, infrastructure deployment and costs, and impacting the future of the whole industry.
Our operations could be suspended or interrupted
as a result of natural or man-made disasters or other unexpected events, such as those related to climate change.
Our operations may be suspended or interrupted
for an indeterminate period in case of adverse events, including as a result of energy shortages, damages to our transmission bases,
natural disasters, climate change or other environmental events or natural or man-made disasters, including fire, explosion, vandalism
or equipment theft, storms, geopolitical conflict, civil unrest or health crises or any other unexpected damage events. Such impacts
may present disproportional geographic impacts, which may vary from impacts to a single address to an entire city or region. These events
are consistent with the physical climate-related risks identified through our enterprise risk management processes and disclosed in our
CDP Climate Change 2025 response. If we are unable to mitigate or prevent such damages in the event of a natural or man-made disaster
and any other unexpected events, the suspension or interruption of our operations could have a material adverse effect on the continuity
of our operations, our financial results and the compliance with regulations.
In order to avoid or reduce indeterminate periods
of suspension or interruption of operations caused by damages to our transmission bases, natural disasters or any other unexpected events,
we have implemented an internal policies and procedures aimed at a continuously mapping systemic vulnerabilities, in order to improve
the selective process of key projects, intended to expand the robustness of the technical network infrastructure and make it gradually
more resilient, as described in our CDP Climate Change 2025 disclosure.
We use demand forecasts to make investments,
however such forecasts may ultimately be inaccurate due to economic volatility and result in lower revenues than expected.
We make certain investments, such as the procurement
of materials and the development of our network infrastructure, based on our forecasts of the amount of demand that customers will have
for our services at a later date. However, any major changes in the Brazilian economic scenario may affect this demand and therefore our
forecasts may turn out to be inaccurate. For example, credit restrictions on the population due to the increase in unemployment rates
may affect the decision to acquire new products or services. As a result, it is possible that we may make larger investments based on
demand forecasts than were necessary given actual demand at the relevant time, which may directly affect our cash flow. Unanticipated
improvements in economic conditions may have the opposite effect and equally pose a risk.
The management of our cash and our financial
investments are also subject to the country’s economic conditions. We may make financial allocations in which the results of operations
are not as expected, generating lower profitability or costs.
Our governance and compliance processes may fail
to prevent regulatory penalties and reputational harm.
We operate in a global environment, as we have
agreements with companies all over the world. We have structured governance and compliance processes, which include the review of internal
control over financial reporting. However, these processes may not prevent future breaches of all applicable legal, accounting or corporate
governance standards. We may be subject to breaches of our Code of Ethics, anti-corruption policies and business conduct protocols and
to instances of fraudulent behavior, corrupt practices and dishonesty by our employees, contractors or other agents. Our failure to comply
with applicable laws and other standards could subject us to fines, loss of operating licenses and reputational harm.
Improper use of our networks could adversely
affect our costs and results of operations.
We may incur costs associated with the unauthorized
and fraudulent use of our networks, including administrative and capital costs associated with detecting, monitoring and reducing the
incidence of fraud. Fraud also affects interconnection costs and payments to other carriers for non-billable fraudulent roaming. Improper
use of our network could also increase our selling expenses if we need to increase our provision for doubtful accounts to reflect amounts,
we do not believe we can collect for improperly made calls. Any increase in the improper use of our network in the future could adversely
affect our costs and results of operations.
We may be unable to implement our plans to expand
and enhance our existing networks in Brazil in a timely manner or without unanticipated costs, which could hinder or prevent the successful
implementation of our business plan and adversely affect our results of operations.
Our ability to achieve our strategic objectives
depends in large part on the successful, timely and cost-effective implementation of our plans to expand and enhance our networks in Brazil.
Factors that could affect this implementation include:
· our ability to generate cash flow or to obtain future financing necessary to implement our projects;
· delays in the delivery of telecommunications equipment and broadband capacity by our vendors;
· the failure of the telecommunications equipment supplied by our vendors to comply with the expected capabilities;
· delays in obtaining licenses required to carry out construction works and other activities necessary to implement and update our network;
· delays resulting from the failure of third-party suppliers or contractors to meet their obligations in a timely and cost-effective manner; and
· higher than expected auction prices due to competition between bidders and/or to national policy.
Although we believe that our cost estimates and
implementation schedule are reasonable, we cannot assure you that the actual costs or time required to complete the implementation of
these projects will not substantially exceed our current estimates. Any significant cost overrun, or delay could hinder or prevent the
successful implementation of our business plan and result in revenues and net income being less than expected. We employ structured control
tools and procedures in order to meet deadlines and avoid impacts on our business and results of operations.
Risks Relating to the Brazilian Telecommunications Industry
We are subject to increased regulation as a result
of being classified as an economic group with significant market power in certain markets by ANATEL
In September 2025, ANATEL published Resolution
No. 783/2025, which revised the General Plan for Competition Goals (Plano Geral de Metas de Competição, or the “PGMC”,
originally approved in 2012 and subsequently revised in 2018 and in 2025). Under Resolution No. 783/2025, we were classified as having
significant market power only in the mobile network and roaming markets. See “Item 4. Information on the Company—B. Business
Overview—Regulation of the Brazilian Telecommunications Industry—Significant Market Power.”
As a result of this classification, we are subject
to increased regulatory oversight and specific regulatory obligations. For example, the PGMC requires us to offer roaming services at
regulated rates to certain mobile service providers. Compliance with the PGMC and other applicable regulatory obligations could adversely
affect our business, financial condition and results of operations.
Our radiofrequency use authorizations for the
800 MHz, 900 MHz, 1,800 MHz and 2,100 MHz bands used to provide mobile personal services (Serviço Móvel Pessoal,
or “SMP”) began to expire in September 2007 and are renewable for one additional 15-year period. Such renewals require payments,
made every two years, corresponding to 2% of our prior year’s net revenue, by way of investments under basic and alternative service
plans intended to expand telecommunications penetration in Brazil. ANATEL has taken the position that the revenue base used to calculate
this 2% payment should include revenues derived from interconnection, as well as from additional facilities and services.
As a result, we are currently disputing the calculation
of these radiofrequency authorization renewal payments through administrative and judicial proceedings. Although certain administrative
procedures remain pending, ANATEL has denied our appeals and issued Precedent No. 13, establishing that revenues from interconnection
and additional facilities and services should be included in the calculation of the amounts due for spectrum license renewals. Judicial
proceedings relating to this matter are also ongoing.
In December 2018, pursuant to Judgments No.
706 and No. 707, ANATEL approved a new methodology for the segregation of radiofrequency-related revenues. The application of this methodology
allows the segregation of revenues associated with significant market power based on the proportion of radiofrequency spectrum held relative
to total available spectrum, measured in MHz, and partially addresses the dispute regarding the amounts payable in connection with the
initial renewal process. Following the expiration of the second renewal period for radiofrequency use rights, additional administrative
and judicial disputes may arise regarding the applicable calculation methodology and deadlines, particularly in light of Law No. 13,879,
enacted on October 3, 2019. The Federal Court of Accounts (Tribunal de Contas da União - TCU) has ruled that such renewal
processes may be subject to new public bidding procedures. In the interim, ANATEL has granted us and other market participants temporary
extensions of radiofrequency use rights pending a final decision on the applicable renewal framework.
In addition, ANATEL is currently reviewing the
Spectrum Use Regulation (Regulamento de Uso do Espectro – “RUE”), which, together with the revised PGMC, could
further intensify competition in the mobile telecommunications market and increase our regulatory obligations.
As a telecommunications provider and a publicly
traded company in Brazil, we are subject to extensive legal and regulatory obligations in the performance of our activities which may
limit our flexibility in responding to market conditions, competition and changes in our cost structure or with which we may be unable
to comply.
Our business is subject to extensive government
regulation, including any changes that may occur during the period of our authorization to provide telecommunication services. ANATEL,
which is the main telecommunications industry regulator in Brazil, regulates, among others: (i) industry policies and regulations; (ii)
licensing; (iii) rates and tariffs for telecommunications services; (iv) competition; (v) telecommunications resource allocation; (vi)
service standards; (vii) technical standards; (viii) quality standards; (ix) consumer rights; (x) interconnection and settlement arrangements;
(xi) coverage obligations; and (xii) spectrum.
In addition to the rules set forth by ANATEL,
we are subject to compliance with various legal and regulatory obligations, including, but not limited to, obligations arising from the
following: (i) PCS authorizations under which we operate our cellular telecommunications business; (ii) fixed authorizations (local, national
long distance, international long distance and multimedia service) under which we operate our telecommunications business; (iii) limited
private services authorization under which we operate a private network formed by point-to-point radio communication (radio enlaces);
(iv) the Consumer Defense Code; (v) the General Telecommunications Law (amended by Law No. 13,879/2019); (vi) the Data Protection Law
(Law No. 13,709/2018, as amended); and (vii) the Brazilian Competition Law (Law No. 12,529/2011).
We are also subject to applicable national and
international anti-corruption laws. We believe that we are currently in material compliance with our obligations arising out of each of
the above-mentioned laws, regulations and authorizations.
Brazil is a highly competitive
mobile market, having three companies operating networks with national coverage, plus other regional players and MVNOs.” Any potential
deals involving such participants is likely to be carefully analyzed by CADE and ANATEL, on a state-by-state basis.
Through the 5G spectrum auction, ANATEL auctioned
licenses. In addition to bidders in the auction being required to offer a certain price, the condition of the auction requires the successor
licensee to commit to certain minimum investments. There may be risks associated with being able to fulfill such commitments or for failing
to comply with an investment commitment.
Over the last few years, ANATEL has instituted
certain administrative proceedings against us and other Brazilian telecommunications providers to investigate certain alleged nonconformities
related to quality goals and other regulatory obligations. In response to the initiation of such ANATEL proceedings, we, as well as other
active telecommunications companies in the Brazilian market, opted to negotiate and enter into a Term of Conduct Adjustment (“TAC”).
The TAC aimed to remediate the underlying causes of the ongoing administrative proceedings by setting commitments to adjust conduct and
an agreement with respect to general investments on future projects. The TAC was approved by ANATEL on August 22, 2019, and on June 19,
2020, our Board of Directors approved the execution of the TAC. On October 18, 2022, the first amendment was signed following renegotiation
of chapter X, section I, which included the adjustment of obligations related to certain quality indicators. See “Item 4. Information
on the Company—B. Business Overview—Regulation of the Brazilian Telecommunications Industry—PCS Regulation.”
On October 20, 2023, Brazil’s
Securities and Exchange Commission (CVM) published Resolution No. 193, which provides for the preparation and disclosure of financial
information reports related to sustainability, based on the international standard issued by the International Sustainability Standards
Board (ISSB). The CVM points out in the document that the decision considered the recommendations of the International Organization of
Securities Commissions (IOSCO), based on the conclusion that these standards provide an effective and proportionate global framework of
information aimed at investors, serving to help global financial markets assess the risks and opportunities related to sustainability.
The resolution establishes,
on a voluntary basis, the option for publicly traded companies, investment funds and securitization companies to prepare and disclose
financial information related to sustainability, based on the international standard issued by the ISSB, as of the fiscal years beginning
on or after January 1, 2024. In addition, it establishes for publicly traded companies the obligation to prepare and disclose financial
information related to sustainability, based on ISSB standards, as of fiscal years beginning on or after January 1, 2026. With this resolution,
Brazil became one of the pioneering countries in adopting the ISSB standards. Compliance with such regulations may cause changes in our
cost structure and/or we may be unable to comply with such resolutions, each of which may adversely affect us.
We cannot assure that we will be able to fully
comply with each of the applicable laws, regulations and authorizations or that we will be able to comply with future changes in the laws
and regulations to which we are subject. Moreover, compliance with this extensive regulation, the conditions imposed by our authorization
to provide telecommunication services and other governmental action may limit our flexibility in responding to market conditions, competition
and changes in our cost structure. These regulatory developments or our failure to comply with them could have a material adverse effect
on our business, financial condition and results of operations.
The Brazilian government under certain circumstances
may terminate our authorizations or we may not receive renewals of our authorizations.
We operate our business under authorizations
granted by the Brazilian government. As a result, we are obligated to maintain minimum quality and service standards, including targets
for call completion rates, geographic coverage and voice accessibility, data accessibility, voice drop, data drop, data throughput, user
complaint rates and completion rates to our call center. Our ability to satisfy these standards, as well as others, may be affected by
factors beyond our control. We cannot assure that, going forward, we will be able to comply with all of the requirements imposed on us
by ANATEL or the Brazilian government. Our failure to comply with these requirements may result in the imposition of fines or other government
actions, including restrictions on our sales and, in an extreme situation, the termination of our authorizations in the event of material
non-compliance.
Any partial or total revocation of our authorizations
or failure to receive renewal of such authorizations when they expire would have a material adverse effect on our financial condition
and results of operations.
These regulations may have an adverse effect
on our financial results given the dynamics of our revenues and costs related to interconnection fees. In addition, ANATEL may allow more
favorable prices to operators without significant market power.
Actual or perceived health risks or other problems
relating to mobile telecommunications technology could lead to litigation or decreased mobile communications usage, which could harm us
and the mobile industry as a whole.
The effects of, and any damage caused by, exposure
to electromagnetic fields has been and still is the subject of careful evaluation by the international scientific community, but until
now there is no scientific evidence of harmful effects on health. We cannot rule out that exposure to electromagnetic fields or other
emissions originating from wireless handsets will not be identified as a health risk in the future.
These concerns could have an adverse effect on
the wireless communications industry and, possibly, expose wireless providers, including us, to litigation.
In addition, although Brazilian law already imposes
strict limits in relation to transmission equipment, these concerns may cause regulators to impose greater restrictions on the construction
of base station towers or other infrastructure, which may hinder the completion of network buildouts and the commercial availability of
new services and may require additional investments. The expansion of our network may be affected by these perceived risks if we experience
problems in finding new sites, which in turn may delay the expansion and may affect the quality of our services.
ANATEL Resolution No. 700/2018 sets limits of
emission and exposure for fields with frequencies between 8.3 kHz and 300 GHz, and ANATEL Act No. 17,865/2023 and Law No. 11,934/2009
establish limits related to the magnetic and electromagnetic emissions recommended by the World Health Organization and require that operators
have to maintain a record of the measurements of the levels of the magnetic and electromagnetic emissions of each transmitting station.
In 2021, Law No. 14,173/2021 came into force,
which amended Law No. 11,934/2009, revoking the mandatory sharing of towers with less than 500 meters between them. The withdrawal of
this obligation was considered essential for the implementation of 5G in Brazil, allowing for the expected increase in density for the
new technology. Further, in 2022 Law No. 14,424/2022 came into force, which allowed operators to be authorized to install antennas, even
if the competent authority does not respond within a period of 60 days. In 2024, the Brazilian Supreme Court reinstated the effects of
the regulation requiring telecommunications companies to share transmission towers in the context of the Direct Action of Unconstitutionality
(ADI) 7708, which is still ongoing.
Any of these or any other additional regulations
could adversely affect our business, financial condition and results of operations. Government authorities could review the regulation
of wireless handsets and base stations as a result of these health concerns, or wireless companies, including us, could be held liable
for costs or damages associated with these concerns, which could have an adverse effect on our business, financial condition and results
of operation. We cannot assure you that further medical research and studies will refute a link between the mobile technology in question
and these health concerns.
Risks Relating to Brazil
Risks related to Brazilian economic and political
conditions may negatively affect our business.
Political conditions in Brazil may affect the
confidence of investors and the public in general, as well as the development of the economy. Political crises have affected and continue
to affect the confidence of investors and the public in general, historically resulting in economic deceleration and heightened volatility
in the prices of securities offered by companies with significant operations in Brazil. The recent economic instability in Brazil has
contributed to a decline in confidence in the Brazilian market, as well as to a deteriorating political environment.
For example, the presidential elections occurred
in October 2022, with Luiz Inácio Lula da Silva defeating Jair Messias Bolsonaro, in one of the closest presidential races in history.
President Lula’s return has deepened political polarization.
Following Lula’s re-election, large-scale
protests erupted, culminating in the January 8, 2023 attacks on Brazil’s Congress, Supreme Court, and Presidential Palace. The Supreme
Electoral Court, led by Justice Alexandre de Moraes, subsequently barred former President Jair Bolsonaro from public office until 2030
for abuse of political power during the 2022 election. In February 2025, Brazil’s Prosecutor-General’s Office filed charges
against Bolsonaro at the Supreme Court. In September 2025, the Supreme Court found Bolsonaro guilty of five criminal counts, including
participation in an armed criminal organization, attempted violent abolition of the democratic rule of law, attempted coup, qualified
damage and deterioration of protected heritage property, and sentenced him to 27 years and three months in prison. On November 22, 2025,
Bolsonaro was arrested by the Brazilian federal police alleging attempted tampering of his electronic ankle monitor deeming him a flight
risk.
Meanwhile, the Brazilian judiciary’s growing
role in political matters has drawn international attention—most notably when former U.S. President Donald Trump accused Brazil’s
courts of unfairly targeting Bolsonaro and criticized Justice de Moraes, after which U.S. sanctions were imposed on Justice de Moraes
under the Global Magnitsky Act. These events, alongside institutional clashes such as the temporary ban of social media platform X in
2024, have raised concerns over regulatory predictability, diminished foreign investor appetite, and heightened uncertainty ahead of
the Brazilian presidential election to be held in 2026. The outcomes of these proceedings and related political developments remain unpredictable
and could adversely affect Brazil’s economy, our business, and the market for our securities.
Uncertainty surrounding Brazil’s 2026 presidential
election may enhance political and economic volatility. The electoral environment is expected to remain highly polarized, with limited
visibility on the final candidate field, coalition alignments and the policy direction of the next administration. Judicial proceedings
involving prominent political figures, restrictions on political eligibility and the judiciary’s active role in electoral oversight
may further heighten uncertainty around the electoral process. Election-related uncertainty may delay or disrupt fiscal consolidation
efforts, regulatory reforms and privatization initiatives and may increase market volatility, currency fluctuations, risk premiums and
reduce foreign investment flows. Any contested election outcome or post-election unrest could further exacerbate political tensions and
negatively affect economic activity, Brazil’s economy, our business and the market price for our securities.
Moreover, Brazil is undergoing a comprehensive
tax reform process that is intended to simplify the tax system and improve efficiency, but it will also entail significant changes in
tax bases, rates, credit mechanisms and collection models (including the adoption of “split payment”), which may affect relative
prices, profitability across sectors and regions, and the allocation of investments. For us, the implementation of IBS and CBS may require
substantial adaptations in our billing and enterprise systems, processes and contracts, including the review of supply chain structures,
pricing strategies and tax credit management, and may result in transitional costs and uncertainty regarding the net tax burden on our
services. See “Item 3 Key Information – D. Risk Factors – Risks Relating to Brazil Changes in Brazilian tax laws may
have an adverse impact on the taxes applicable to our business and over our prices.”
The approval of relevant economic initiatives
by the National Congress of Brazil demonstrates that the Brazilian Federal Government, despite lacking a stable parliamentary majority,
has been able to build cross-party consensus on a case-by-case basis to advance key elements of its economic agenda, including tax reform
regulation and fiscal measures. However, this legislative dynamic requires ongoing negotiations and coalition-building, and political
developments, shifts in legislative or executive priorities, or disagreements over fiscal rules, public spending, regulation or industrial
policy may affect policy continuity, market confidence and investment conditions. In addition, changes in the composition of economic
authorities, including leadership at the Central Bank of Brazil, could influence monetary policy expectations, perceptions of institutional
independence and macroeconomic variables such as inflation, interest rates and exchange-rate volatility.
Ultimately, we cannot predict the scope, nature
and impact of any policy changes or reforms (or reversals thereof) that may be implemented by Brazil’s presidential administration,
particularly the scope, viability, and effectiveness of much-anticipated tax reforms, which could result in further political and economic
instability and negatively impact the regulatory framework in which we operate, which in turn could adversely affect our businesses, financial
condition and operating results. Likewise, we cannot predict how the actions of Brazil’s presidential administration may impact
the overall stability, growth prospects and economic and political health of the country.
Global conditions may also affect Brazil’s
economic and financial stability. For example, on July 30, 2025, U.S. President Donald Trump signed an Executive Order imposing an additional
40% tariff on imports from Brazil, raising the total tariff rate to 50%, effective August 6, 2025. While certain product categories (such
as orange juice, civil aircraft, petroleum, vehicles and parts, fertilizers and energy products) were excluded, many Brazilian exports
to the U.S. became subject to one of the highest tariff rates globally. The U.S. administration also revoked the visas of multiple members
of Brazil’s Supreme Federal Court and the Attorney General, citing concerns over alleged human rights violations and restrictions
on free speech.
On August 13, 2025, the Brazilian government
announced an emergency package of countermeasures totaling approximately R$30.0 billion, including subsidized credit lines for exporters,
expansion of tax rebate and suspension programs, reforms to export guarantee mechanisms, direct federal procurement of affected goods
and the filing of complaint with the World Trade Organization.
In November 2025, following negotiations between
the two governments, the United States revoked the additional tariffs on certain Brazilian agricultural goods and reinstated prior tariff
levels. On February 20, 2026, the U.S. Supreme Court determined that several tariffs implemented by the Trump administration were unconstitutional.
In response to this decision, President Trump announced the immediate implementation of a 15% across-the-board tariff under section 122
of the Tariff Act. These tariffs are set to expire after 150 days unless extended by Congress. Uncertainties remain regarding the overall
trajectory of the trade policy between U.S. and Brazil, the potential for future trade actions, and the impact of broader geopolitical
considerations on bilateral relations. As a result, volatility in trade-dependent industries and cross-border capital flows may continue,
and renewed measures could be reinstated with limited notice.
Any escalation of the dispute could lead to further
tariffs, trade restrictions, or other non-tariff barriers, adversely affecting the Brazilian economy, the value of the Brazilian real,
investor confidence, and cross-border capital flows. Additionally, the diplomatic tensions between the two countries could impair bilateral
cooperation in other areas, which could indirectly affect our operations.
The Brazilian government has exerted significant
influence over the Brazilian economy and continues to do so. This involvement may have an adverse effect on our activities, our business
and on the market prices of our shares and ADSs.
In the recent past the Brazilian government has
frequently intervened in the Brazilian economy and occasionally made drastic changes in economic policy. To influence the course of Brazil’s
economy, control inflation and implement other policies, the Brazilian government has taken various measures, including the use of wage
and price controls, currency devaluations, capital controls and limits on imports and freezing bank accounts. We have no control over
and cannot predict what measures or policies the Brazilian government may take or adopt in the future. Our business, financial condition,
revenues, results of operations, prospects and the trading price of our securities may be adversely affected by changes in government
policies and regulations, as well as other factors, such as: (i) fluctuating exchange rates; (ii) inflation; (iii) interest rates; (iv)
fiscal and monetary policies; (v) changes in tax regimes; (vi) liquidity in domestic capital and credit markets; (vii) economic, political
and social instability; (viii) reductions in salaries or income levels; (ix) rising unemployment rates; (x) tax policies (including those
currently under consideration by the Brazilian Congress); (xi) exchange controls and restrictions on remittances abroad; and (xii) other
political, diplomatic, social or economic developments in or affecting Brazil.
Uncertainty regarding changes by the Brazilian
government to the policies or standards that affect these or other factors could contribute to economic uncertainty in Brazil and increase
the volatility of the Brazilian capital market and of securities issued abroad by Brazilian companies.
Additionally, interruptions in the credit and
other financial markets, and the deterioration of the Brazilian and/or global economic environment may, among other effects: (1) have
a negative impact on demand, which may reduce sales, operating income and cash flow; (2) decrease consumption of our products; (3) restrict
the availability of financing for our operations or investments, or for the refinancing of our debt in the future; (4) cause creditors
to modify their credit risk policies and restrict our ability to negotiate any of the terms of our debt in the future; (5) cause the financial
situation of our clients or suppliers to deteriorate; or (6) decrease the value of our investments.
Changes in Brazilian tax laws may have an adverse
impact on the taxes applicable to our business and over our prices.
Our business is substantially affected by the
tax regime in Brazil on telecommunications goods and services, as disclosed in detail in “Item 4. Information on the Company—B.
Business Overview—Taxes on Telecommunications Goods and Services.”
In recent years, there have been several changes
to Brazilian tax laws and their interpretation, which has created uncertainty for our business in how it calculates and complies with
the relevant tax burdens. Further changes in tax regulations, such as a possible tax reform previously announced by the Brazilian Federal
Government, could impact our financial assets and liabilities as well as our pricing, which could have a
material adverse effect on our business, financial condition and results of operations.
In 2025, the Brazilian Federal Government experienced
a primary deficit of approximately R$55 billion, equivalent to 0.43% of the gross domestic product (“GDP”). Despite the shortfall,
the fiscal target for the year was formally met. Nevertheless, the Brazilian Federal Government’s expenses surpassed its total revenues.
Similarly to the target set for 2025, the budget for 2026 has set a zero target for primary deficit, signaling an effort to increase tax
revenue or reduce expenditure. Financial market consensus indicates the Federal Government preference for increasing taxes, recent developments
might corroborate with this view. Some recent tax changes may potentially have adverse impacts on the taxes applicable to our business
and our prices.
In order to limit the ability for state governments
to undertake aggressive taxation, the Brazilian Federal Constitution prescribes that the state sale tax (“ICMS”) can be variable,
according to the essentiality of the goods and services. As such, the most essential goods and services should generally have lower rates
than luxurious goods and services.
Accordingly, in December 2021, the Brazilian
Supreme Court also ruled that telecommunications services must be taxed at the general ICMS rate provided for in each state’s law.
In the leading case, taxpayers required recognition of the unconstitutionality of the rate of 25% levied on the supply of communication
services in the State of Santa Catarina where the general rate is 17%. The Brazilian Supreme Court decided that communication services
should be taxed at the general rate and softened the effects of this decision on the state by providing that it becomes effective only
in 2024.
Despite this decision, the Federal Congress enacted,
on June 2022, Complementary Law No. 194/2022, which provides that communications and other activities, such as fuels, natural gas, electricity
and public transportation, are essential goods and services, and, consequently, limited the ICMS levied on such transactions to the minimum
tax rate of each State, which varied at the time from 17% to 18%. Therefore, the imposition of ICMS rates higher than the general rates
of each State for the goods and services was prohibited by law from June 2022 onwards.
Due to this reduction, states
had a significant tax collection decrease by the end of 2022, approximately at R$33.5 billion. In order to address and prevent the expected
loss, a study by COMSEFAZ, a council of state finance secretaries, recommended state governments raise their general ICMS rate by 4% from
2023 onwards. As a result, since June 2022 the ICMS average rate has raised from approximately 18.5% to approximately 19.5%.
Also in 2022, Complementary Law No. 190/2022
was enacted to regulate the ICMS levied on interstate operations with final consumers or non-ICMS taxpayers. On interstate sales to final
consumers, the ICMS should be split between the state of origin and state of destination, as follows: (a) to the state of origin, the
ICMS is calculated with the interstate rate (4%, 7% or 12%); and (b) to the state of destination, the ICMS is calculated based on the
difference between the interstate rates used in the transaction and the rate applicable to internal transactions in the state of destination
(usually from 17% to 21%), also known as ICMS DIFAL.
According to this law, the ICMS DIFAL should
be determined based on a double basis calculation. For us, it should mostly impact our fixed assets acquisitions and, although it should
represent an increase in the cash out, the additional tax should be mainly recovered as a credit input on a monthly basis throughout the
following four years.
In relation to other taxes, there were some relevant
changes regarding the federal excise tax (“IPI”). In February 2022, the Brazilian government issued a decree reducing the
tax by 25% on average for several products sold in Brazil. In April, a new decree was enacted, increasing the IPI reduction to 35%, except
for products produced in the Manaus Duty-Free Zone (“ZFM”). In 2023, these measures were kept.
The other relevant change in 2022 refers to the
social integration program (“PIS”) and the social security financing contribution (“COFINS”). In December of 2022,
the Brazilian Federal Revenue Office published the Normative Instruction No. 2,121/2022 (“IN No. 2,121/2022”), regulating
the PIS and COFINS social contributions. In essence, IN No. 2,121/2022 – which replaced IN No. 1,911/19 – consolidated the
new guidelines on ascertainment, inspection, collection and administration of the contributions for: (i) PIS/PASEP; (ii) COFINS; (iii)
PIS/PASEP-Import; and (iv) COFINS-Import.
Furthermore, on December 30, 2022, Decree No.
11,322/22 reduced by half the PIS/COFINS rates levied on financial income earned by companies subject to the non-cumulative regime. The
rates changed from 0.65% and 4% to 0.33% and 2%, respectively. According to the Decree, the reduction would take effect from January 1,
2023. However, on January 2, it was revoked by the newly inaugurated Government, reestablishing the PIS and COFINS rates levied on financial
income to its original values.
From a federal tax perspective, at the end of
2022, there were new relevant tax legislation enacted, including Provisional Measure No. 1,152 (“MP No. 1,152/2022”), which
changed the legislation on corporate income tax (“IRPJ”) and social contribution on net profit (“CSLL”), providing
for new transfer pricing rules. MP No. 1,152/2022 aims to align the Brazil’s rules with international standards and results
from a process aimed at adapting Brazilian standards to those recommended by the Organization for Economic Cooperation and Development
(OECD). To this end, there was an amendment to the arm’s length principle and changes to transfer pricing rules which used to be
exclusive to Brazil. This Provisional Measure was converted into Law No. 14,596, dated as of June 14, 2023. This new law expressly incorporated
the arm’s length principle into the Brazilian legal system. In addition, the new regulation reformulates the current system, abandoning
the fixed-margin Benchmark calculation in favor of comparability tests, which better approximate to the “arm’s length”
principle incorporated into the Brazilian legal system with the new law mentioned above. This principle establishes that the Benchmark
calculation should consider the relationships between independent parties in comparable transactions. This new regime must be complied
mandatorily starting on 2024, or voluntarily starting on 2023, for taxpayers who wish to anticipate the effects of the new law. The regulation
of the law will be issued by the Special Secretariat of the Federal Revenue of Brazil in the form of a Normative Instruction that will
be updated periodically to reflect the needs for additional practical guidance and clarification considerations. The first normative instruction
was published on September 29, 2023, the Normative Instruction No. 2,161/23.
On December 20, 2023, the Brazilian Congress
approved the consumption tax reform, resulting in the enactment of Constitutional Amendment No. 132/2023 which completely overhauls the
taxation over consumption. One of the main goals of this tax reform is to simplify the tax legislation applicable to the consumption in
Brazil by replacing current indirect taxes (i.e., ICMS, ISS, PIS and COFINS) by a dual value-added tax (“dual-VAT”), composed
by a federal contribution on goods and services (“CBS”) and a sub-national goods and services tax (“IBS”). It
also creates a new excise tax (“IS”) to be applied over goods and services considered harmful to health or the environment,
such as alcoholic beverages and cigarettes. The IS tax will partially replace the IPI. The CBS will replace the current federal social
contributions (PIS and COFINS) whereas the IBS will replace both ICMS and the municipal tax on services (“ISS”). In short,
the dual-VAT will have a broad-based and full non-cumulative tax on goods and services, will be charged in the destination, and will have
a few tax rates and exceptions. Until 2027, all the previous taxes and CBS will be imposed at the same time. In 2027, PIS/COFINS will
cease to exist and will be replaced definitively by CBS, which will have its standard rate. IPI will be set at zero for the vast majority
of domestic and imported products in 2027. The IS will also come into effect in 2027. From 2029 to 2032, the IBS rates will be increased
proportionally year by year, while the ICMS and ISS rates will be gradually reduced, as well as the tax benefits granted during this period.
In 2033, the IBS will be fully implemented, while the ICMS and ISS will be abolished. Further IBS, CBS and IS regulations were enacted
on January 16, 2025 through Supplementary Law No. 214. However, tax rates have not yet been defined. Accordingly, we cannot anticipate
the impact of the consumption tax reform on our operations with any precision as of the date of this annual report on Form 20-F. However,
the effects on our results of operations may be significant and could have negative consequences that materially affect our reported results.
As a result, 2026 is expected to function as
a transition year, and beginning in 2027 we will be required to operate fully under the new tax model, which may entail (i) increased
operational complexity resulting from the coexistence of different tax regimes, (ii) the risk of increases in, and/or greater volatility
of, our indirect tax burden and potential pass-through effects on pricing during the migration to the IBS, CBS and IS regimes, (iii) execution
risk during the 2026–2027 transition period, and (iv) cash flow risks arising from the design of tax credits, including CAPEX-intensive
credits, reimbursement or offset timelines, and the operational mechanisms of the new model, such as split payment arrangements contemplated
under Complementary Law No. 214/2025.
The other relevant change from a federal tax
law perspective was that the executive branch completely modified the current system of exemption from subsidies for investment in the
country with the revocation of article 30, of Law No. 12,973/14, as well as the provisions of Law No. 10,637/02 and Law No. 10,833/03,
on August 30, 2023, through Provisional Measure No. 1,185.
As a result, such subsidy revenues are normally
taxed by IRPJ, CSLL, COFINS and PIS. On the other hand, the new legal system allows the appropriation of tax credits to be used to offset
the taxpayer’s own debts to the Brazilian federal revenue service (“RFB”) or reimbursed in cash. The application of
this mechanism depends on prior authorization from the Federal Revenue, which will be granted after investments have been made in the
enterprise that is intended to qualify to receive the tax incentive.
The project to convert the Provisional Measure
No. 1,185 into law was approved by the Brazilian Congress on December 15, 2023, Law No. 14,789 which inaugurates a new tax treatment system
for subsidies at the federal level.
It is important to highlight that the bill that
was approved innovated in relation to the bill originally proposed by changing the legal treatment rendered to taxation of interest on
equity (“IoE”). The bill made the institute more restrictive by providing, for example, that positive variations in net equity
resulting from corporate acts between dependent parties, which do not involve the effective inflow of assets to the legal entity, will
not be considered, as disclosed in detail in “Item 10. Additional Information––E. Taxation––Brazilian Tax
Considerations-Distributions of Interest on Capital.” These changes may represent a potential reduction in deductibility limit,
for the CIT base.
On December 28, 2023, the Provisional Measure
No. 1,202 was issued and among other provisions, aims to establish a new legal framework limiting the offsetting of credits resulting
from a final court decision with a value equal to or exceeding R$10 million. The bill to convert the Provisional Measure No. 1,202 into
law was approved by the National Congress on December 27, 2023. This approval resulted in Law No. 14,784, which preserved the original
content of the Provisional Measure No. 1,202. This measure aims to boost tax collection by restricting the use of credits from final court
decisions for offsetting taxes.
In alignment with the OECD/G20 international
tax framework, Brazil enacted Law No. 15,079 on December 27, 2024, introducing the Pillar Two global minimum tax rules. This legislation
is intended to address base erosion and profit shifting (BEPS) by ensuring that the profits of large multinational enterprise (“MNE”)
groups are subject to a minimum effective tax rate of 15%, regardless of where such profits are generated.
The law became effective on January 1, 2025 and
applies to MNE groups with consolidated annual revenues of at least EUR750 million in at least two of the preceding four fiscal years.
It requires the calculation of the Global Anti-Base Erosion (GloBE) effective tax rate on a jurisdiction-by-jurisdiction basis, with a
top-up tax becoming payable to the extent the effective tax rate in any jurisdiction falls below 15%.
To implement this framework, Brazil introduced
a Qualified Domestic Minimum Top-up Tax (QDMTT), structured as a surtax on the CSLL). This mechanism is intended to ensure that any top-up
tax attributable to profits generated by Brazilian entities is collected domestically.
In addition, Complementary Law No. 224, enacted
on December 26, 2025, established a systematic and linear reduction of federal tax incentives and benefits, effective as of January 1,
2026. This reduction applies cumulatively across federal taxes, including PIS and COFINS, IRPJ, CSLL, import duty (“II”),
IPI and employer social security contributions. The reduction is implemented through a standardized methodology that adjusts each benefit
based on its specific legal nature.
Under this framework, tax incentives and benefits
are generally adjusted as follows: (i) exemptions and zero-rate benefits are subject to a rate corresponding to 10% of the standard tax
rate; (ii) reduced-rate benefits are adjusted to the sum of 90% of the reduced rate and 10% of the standard rate; (iii) tax base reductions
are limited to 90% of the reduction provided under the applicable legislation; (iv) financial or tax credits, including deemed or notional
credits, are limited to 90% of the original credit amount, with the remaining portion cancelled; (v) reductions of tax due are limited
to 90% of the amount otherwise applicable; (vi) optional special or preferential regimes based on gross revenue are subject to a 10% increase
in the applicable gross revenue rate; and (vii) presumed tax base regimes are subject to a 10% increase in presumption percentages.
The legislation provides an exhaustive list of
tax benefits excluded from this reduction framework, including constitutional tax immunities, zero-rate benefits applicable to products
included in the National Basic Food Basket and benefits available to micro and small enterprises under the Simples Nacional regime.
In addition, the law establishes an aggregate
cap on the granting, expansion or renewal of tax incentives and benefits equal to 2% of Brazil’s GDP and generally limits their
duration to a maximum of five years.
This new framework could increase the overall
tax burden and create uncertainty for taxpayers, including us, which could adversely affect our business, financial condition and results
of operations.
Inflation, and government
measures to curb inflation, may adversely affect the Brazilian economy and capital market, our business and operations and the market
prices of our common shares or the ADSs.
In the recent past, Brazil has experienced high
rates of inflation and the government’s measures taken to curb inflation have had significant negative effects on the Brazilian
economy. The actions taken in order to absorb the COVID-19 pandemic effects increased market volatility, enhanced existing risks and,
despite the resulting contraction of economic activity, the Brazilian economy continued to suffer from inflationary pressures during 2024.
The current ongoing concern regarding the government’s capacity to implement the public budget, particularly with respect to expenses
control and revenue increase, affects the inflation expectation, which, in turn, results in the increase of interest rates. The upper
threshold of the inflation target was exceeded in 2024 and the monetary tightening cycle applied (raising of basic interest rates) seeks
to ensure that the scenario does not repeat itself in 2025. Therefore, adjustments in monetary policy are expected soon, based on a concrete
and positive fiscal effort. Any uncertainty regarding future government fiscal measures which may be taken to reduce inflation, could
affect the confidence of investors, and the market in general, and, consequently, affect our operating and financial results, and increase
volatility in the Brazilian capital markets.
Exchange rate movements and interest rate fluctuation
may have an adverse effect on our business and the market prices of our shares or the ADSs.
Appreciation of the real against the U.S. dollar
may lead to a deterioration of the country’s current account and the balance of payments, as well as to a dampening of export-driven
growth. Any such appreciation could reduce the competitiveness of Brazilian exports and adversely affect net sales and cash flows from
exports. Devaluation of the real relative to the U.S. dollar could create additional inflationary pressures in Brazil by increasing
the price of imported products, which may result in the adoption of deflationary government policies. The sharp depreciation of the real
in relation to the U.S. dollar may generate inflation and governmental measures to fight possible inflationary outbreaks, including the
increase in interest rates, which reduces the purchasing power of consumers and raises the cost in the credit market. Devaluations of
the real would reduce the U.S. dollar value of distributions and dividends on our common shares and ADSs and may also reduce the market
value of such securities. Any such macroeconomic effects could adversely affect our net operating revenues and our overall financial performance.
We acquire equipment and handsets from global
suppliers, the prices of which are denominated in U.S. dollars. Depreciation of the real against the U.S. dollar may result in a relative
increase in the price of our equipment and handsets. Thus, we are exposed to foreign exchange risk arising from our need to make substantial
dollar-denominated expenditures, particularly for imported components, equipment, and handsets, that we have limited capacity to hedge.
See “Item 5. Operating and Financial Review and Prospects.”
As of December 31, 2025, we had no exposure to
debt denominated in foreign currencies. All of our outstanding indebtedness was indexed to inflation (i.e. the National Consumer Price
Index or Índice Nacional de Preços ao Consumidor Amplo (“IPCA”)) and fully hedged through interest rate
swaps linked to Brazilian floating interest rates. See “Item 11. Quantitative and Qualitative Disclosures About Market Risk.”
The effects of the weak domestic economy could
reduce purchases of our products and services and adversely affect our results of operations, cash flows and financial condition.
The Brazilian economy has recently shown a combination
of moderate GDP growth and resilient services activity, alongside episodes of rising inflation, tighter monetary policy and exchange-rate
volatility. Although domestic demand has recovered from the pandemic period, inflationary pressures and uncertainty regarding fiscal
consolidation have contributed to higher policy interest rates and a more cautious stance by the Central Bank of Brazil.
Macroeconomic conditions directly affect our
business since certain of our assets and liabilities are indexed to inflation and the demand for telecommunications services depends on
customers’ real income and access to credit. Inflation increased during 2024 and remained above the official target for part of
2025, prompting the Central Bank to raise interest rates and keep monetary policy restrictive, even as unemployment declined and economic
activity expanded. Higher inflation erodes households’ purchasing power, particularly among lower income segments, while higher
interest rates raise debt service burdens and tighten credit conditions, leading consumers and businesses to reduce or postpone discretionary
spending. Under these conditions, customers may downgrade to lower priced plans, reduce usage of value added services or delay device
upgrades, and delinquency and churn may increase, which could adversely affect our revenues, margins and cash flows.
While labor market indicators and government
support programs have helped sustain consumption, surveys show that Brazilian consumers remain concerned about inflation, interest rates
and indebtedness, which affects confidence and spending intentions. A deterioration in labor market conditions, slower wage growth, reduced
government transfers or a tightening of consumer and corporate credit could further weigh on demand for telecommunications services, especially
among more price-sensitive customer segments. In addition, a weaker Brazilian real and persistent inflation can increase our operating
and capital expenditures, including network equipment, energy, leases and imported handsets and devices, and there is no assurance that
we will be able to fully pass such cost increases on to customers without negatively affecting demand and our competitive position.
Adverse macroeconomic developments—such
as lower-than-expected economic growth, higher or more volatile inflation, additional interest-rate hikes, deterioration in
credit conditions or negative shocks to employment and income—could therefore lead to a loss of customers, a reduction in spending
by existing customers, higher bad-debt expenses and delays in planned infrastructure investments. Any of these factors could have
a material adverse effect on our business, financial condition, results of operations and cash flows and could make it more difficult
for us to achieve our growth targets.
We may be impacted by volatility in the global
financial markets.
Our business and the market price and liquidity
of our securities are influenced by global financial and economic conditions, including interest-rate cycles, risk appetite toward
emerging markets, capital flows and geopolitical developments. In recent years, global financial markets have experienced periods of heightened
volatility driven by rapid monetary tightening in advanced economies, concerns about sovereign debt sustainability, banking-sector
stress episodes, and escalating geopolitical tensions, including ongoing conflicts in Europe and the Middle East. Although global growth
is projected to continue, it is expected to remain modest and uneven, and the International Monetary Fund and other institutions highlight
that risks to the outlook remain tilted to the downside, including renewed trade tensions, abrupt changes in financial conditions and
geopolitical shocks.
Any potential sanitary and health crisis, and
the short-, medium- and long-term consequences of the financial, monetary and other policies implemented in response to it, may be a source
of uncertainty for global economic activity. During the peak of the COVID-19 pandemic, governments and central banks around the world
undertook unprecedented measures to try to contain the spread of the disease whilst seeking to protect local economies and consumer confidence.
The effects of financial and monetary policy put into effect during the pandemic are effecting on the global economy, as an example, post-pandemic
fiscal crises have put pressure on leading economies and governments around the world, including in Brazil, face the challenge of balancing
their accounts amid political and economic tensions. Tighter global financial conditions and changes in investor sentiment toward riskier
assets can have a direct impact on emerging markets such as Brazil. Episodes of risk aversion have led to capital outflows from Brazilian
financial markets, exchange-rate depreciation and higher sovereign and corporate spreads, while periods of improved sentiment have
facilitated renewed inflows. Sharp movements in global interest rates, shifts in expectations regarding monetary policy in the United
States and other major economies, or increased uncertainty related to trade policy and geopolitical events may reduce foreign investors’
appetite for Brazilian assets, including securities issued by Brazilian telecommunications companies. These developments could negatively
affect the market price and liquidity of our securities and our ability to access international
capital markets on acceptable terms or at all.
Geopolitical risks—including the ongoing
war between Russia and Ukraine, in the Middle East, particularly, more recently, the military conflict involving Iran, the U.S. and Israel,
and in Venezuela following the January 2026 ouster of Nicolas Maduro, and the broader reconfiguration of global trade and investment flows—continue
to pose threats to financial stability and investor confidence. Such events can trigger volatility in commodity prices, exchange rates
and global equity and credit markets, as well as disruptions in supply chains and energy markets, which in turn may affect inflation,
interest rates and global growth. In addition, trade disputes, sanctions regimes and changes in cross-border investment policies can
alter the availability and cost of funding for companies operating in emerging markets, including Brazil.
For the telecommunications sector, prolonged
periods of global market volatility and tighter financial conditions may have several adverse consequences. Higher global and domestic
interest rates and wider credit spreads can increase our cost of borrowing, affect the valuation of our debt portfolio and derivatives,
and reduce the attractiveness of refinancing or extending maturities. Deterioration in global or regional financial conditions may also
lead lenders and investors to reduce exposure to emerging markets or to sectors they perceive as riskier, thereby restricting our access
to loans, capital markets and other financing sources needed to fund network investments, spectrum payments and strategic projects. Furthermore,
a sustained deterioration in global conditions that spills over into Brazil could affect economic growth, consumer confidence and currency
stability, which may reduce demand for our services and increase our operating and capital costs.
Any of these factors—global financial market
volatility, tighter international funding conditions, deteriorating investor sentiment toward emerging markets, or adverse geopolitical
and macroeconomic developments—could negatively impact our funding costs, access to capital, investment plans and the market price
and liquidity of our securities, and could have a material adverse effect on our business, financial condition and results of operations.
Developments and the perception of risk in other
countries may adversely affect the Brazilian economy and market price of Brazilian issuers’ securities.
The market value of securities of Brazilian issuers
is influenced not only by domestic conditions, but also by economic, financial and political developments in other countries, particularly
the United States and European economies, as well as other Latin American and emerging markets. Even when economic conditions in those
countries differ from those in Brazil, shifts in global risk appetite and investors’ reactions to external events can lead to portfolio
reallocations that affect Brazilian assets, including securities issued by Brazilian telecommunications companies. Crises or episodes
of stress in other emerging markets may reduce investor interest in emerging market securities more broadly, which can negatively impact
on the price and liquidity of our securities, restrict our access to international capital markets and affect our ability to finance our
operations on favorable terms or at all.
Adjustments in monetary policy in advanced economies,
particularly in the United States, have historically generated spillovers to emerging markets through interest rates, exchange rates and
capital flows. Periods of faster than expected tightening or changes in expectations regarding the path of U.S. interest rates have been
associated with higher global yields, increased volatility and capital outflows from emerging markets, including Brazil, leading to local
currency depreciation and wider sovereign and corporate spreads. Brazil is generally considered among the more sensitive emerging markets
to U.S. monetary policy shocks, reflecting its financial integration and macroeconomic characteristics. In addition, fiscal and regulatory
policy shifts in the United States and other major economies, as well as changes in trade and industrial policies, may alter global capital
flows and risk premia for emerging markets. The policy stance of the current U.S. administration, including potential changes in trade,
industrial or financial regulation priorities during President Donald Trump’s term beginning in 2025, may increase uncertainty about
global growth and financial conditions and, consequently, about the outlook for Brazil.
Geopolitical tensions and conflicts also contribute
to volatility and risk repricing in global financial markets. The ongoing conflicts between Russia and Ukraine, in the Middle East, particularly,
more recently, the military conflict involving Iran, the U.S. and Israel, and in Venezuela following the January 2026 ouster of Nicolas
Maduro have increased geopolitical risk, driven up certain commodity prices and contributed to episodes of heightened volatility across
equity, bond, foreign exchange and energy markets. Studies published in scientific journals, such as the International Journal of Food
and Agricultural Economics, show that the conflict has significantly increased volatility spillovers among major financial markets and
energy commodities, reinforcing financial stability concerns and affecting investor sentiment. More broadly, the combination of war related
sanctions, supply chain disruptions, higher energy prices and uncertainty about the duration and escalation of conflicts has added to
inflationary pressures and tightened financial conditions globally.
Any deterioration in global financial conditions
or increase in global risk aversion—whether driven by U.S. monetary policy, geopolitical events, regional conflicts, financial sector
stress in advanced economies, or crises in other emerging markets—could lead to capital outflows from Brazil, exchange rate depreciation,
higher inflation and interest rates, and tighter funding conditions. These developments may reduce investors’ appetite for Brazilian
securities, including our securities, increase our funding costs, limit our access to domestic and international capital markets and adversely
affect the trading price and liquidity of our shares and other securities. As a result, adverse developments and changes in the perception
of risk in other countries and regions could have a material adverse effect on the Brazilian economy and on our business, financial condition,
results of operations and the market price and liquidity of our securities.
Risks Relating to our Common Shares and the ADSs
Our controlling shareholder has power over the
direction of our business.
Telecom Italia, through its ownership of TIM
Brasil Serviços e Participações S.A. (“TIM Brasil”), our controlling shareholder, has the ability to
determine actions that require shareholder approval, including the election of a majority of our directors and, subject to Brazilian law,
the payment of dividends and other distributions. Telecom Italia’s main shareholder is Poste Italiani S.p.A., which is able to have
significant influence over Telecom Italia. Telecom Italia may pursue acquisitions, asset sales, joint ventures or financing arrangements
or may pursue other objectives that conflict with the interests of other shareholders and which could adversely affect our business, financial
condition, and results of operations.
Holders of our ADSs are not entitled to attend
shareholders’ meetings and may only vote through the depositary.
Under Brazilian law, only shareholders registered
as such in our corporate books may attend shareholders’ meetings. All common shares underlying our ADSs are registered in the name
of the depositary. A holder of ADSs, accordingly, is not entitled to attend shareholders’ meetings. Holders of our ADSs may exercise
their limited voting rights with respect to our common shares represented by the ADSs only in accordance with the deposit agreement relating
to the ADSs. There are practical limitations upon the ability of ADS holders to exercise their voting rights due to the additional steps
involved in communicating with ADS holders. For example, we are required to publish a notice of our shareholders’ general meetings
in certain newspapers in Brazil. Holders of our shares can exercise their right to vote at a shareholders’ general meeting by attending
the meeting in person or voting by proxy. By contrast, holders of our ADSs will receive notice of a shareholders’ general meeting
by mail from the ADR depositary following our notice to the ADR depositary requesting the ADR depositary to do so. To exercise their voting
rights, ADS holders must instruct the ADR depositary on a timely basis. This voting process will take longer for ADS holders than for
direct holders of our shares.
We cannot assure you that holders will receive
the voting materials in time to ensure that such holders can instruct the depositary to vote the shares underlying their respective ADSs.
In addition, the depositary and its agents are not responsible for failing to carry out the holder’s voting instructions or for
the manner of carrying out your voting instructions. This means that holders may not be able to exercise their right to vote and may have
no recourse if our shares held by such holders are not voted as requested.
Holders of our ADSs or common shares in the United
States may not be entitled to participate in future preemptive rights offerings.
Under Brazilian law, if we issue new shares for
cash as part of a capital increase, we generally must grant our shareholders the right to purchase a sufficient number of shares to maintain
their existing ownership percentage. Rights to purchase shares in these circumstances are known as preemptive rights. We may not legally
allow holders of our ADSs or common shares in the United States to exercise any preemptive rights in any future capital increase unless
we file a registration statement with the SEC with respect to that future issuance of shares or the offering qualifies for an exemption
from the registration requirements of the Securities Act. At the time of any future capital increase, we will evaluate the costs and potential
liabilities associated with filing a registration statement with the SEC and any other factors that we consider important to determine
whether to file such a registration statement. We cannot assure holders of our ADSs or common shares in the United States that we will
file a registration statement with the SEC to allow them to participate in a preemptive rights offering. As a result, the equity interest
of those holders in us may be diluted proportionately.
Cash dividends, interest on shareholders’
equity and other cash distributions, as well as judgments seeking to enforce our obligations in respect of our shares or ADSs in Brazil
will be payable only in reais.
We pay any cash dividends, interest on shareholders’
equity and any other cash distributions related to our common shares in Reais. Accordingly, exchange rate fluctuations affect the U.S.
dollar amounts received by the holders of ADSs on conversion by the depositary of dividends and other distributions in Brazilian currency
on our common shares represented by ADSs. In addition, exchange rate fluctuations may also affect our dollar equivalent results of operations.
See “Item 5. Operating and Financial Review and Prospects.”
If proceedings are brought in the courts of Brazil
seeking to enforce our obligations with respect to our shares or ADSs, we will not be required to discharge our obligations in a currency
other than Reais. Under Brazilian exchange control limitations, an obligation in Brazil to pay amounts denominated in a currency
other than reais may only be satisfied in Brazilian currency at the exchange rate, as determined by the Central Bank, in effect
on the date the judgment is obtained, and such amounts are then adjusted to reflect exchange rate variations through the effective payment
date. The then prevailing exchange may not afford non-Brazilian investors with full compensation for any claim arising out of or related
to our obligations under our shares or the ADSs. See “—A. Selected Financial Data—Exchange Rates” for information
regarding exchange rates for the Brazilian real.
Holders of ADSs or common shares could be subject
to Brazilian income tax on capital gains from sales of ADSs or common shares.
According to Article 26 of Law No. 10,833 of
December 29, 2003, capital gains realized on the disposition of assets located in Brazil by non-Brazilian residents, whether or not to
other non-residents and whether made outside or within Brazil, are subject to taxation in Brazil. Since January 1, 2017, the rate of the
income tax on capital gains accrued by non-Brazilian resident individuals may vary between 15% and 22.5% depending on the capital gain
amount. Ultimately, a 25% rate may apply if the capital gain is realized by investors located at Low or Nil Tax Jurisdictions (i.e., a
country that does not impose any income tax or that imposes tax at a maximum rate of less than 17%). Although we believe that the ADSs
will not fall within the definition of assets located in Brazil for the purposes of Law No. 10,833/2003, considering its general and unclear
scope and the absence of any judicial guidance in respect thereof, we are unable to predict whether such interpretation will ultimately
prevail in the Brazilian courts. See “Item 10. Additional Information—E. Taxation—Brazilian Tax Considerations.”
Gains realized by non-Brazilian holders on dispositions
of common shares in Brazil or in transactions with Brazilian residents may be exempt from Brazilian income tax or taxed at a rate that
may vary between 15% and 25%, depending on the circumstances. Gains realized through transactions on Brazilian stock exchanges are exempt
from the Brazilian income tax, provided that the transactions are carried out in accordance with the Brazilian
National Monetary Council’s (Conselho Monetário Nacional), or CMN’s, Resolution CMN 4,373 (that replaced
Resolution CMN 2,689) and the foreign investor is not located in Low or Nil Tax Jurisdictions. Gains realized through transactions with
Brazilian residents or not executed on the Brazilian stock exchanges are subject to tax at a rate (1) that may vary between 15% and 22.5%
depending on the capital gain amount if the investors are located in regular taxation jurisdictions, or (2) of 25% if the capital gain is realized by
investors located in Low or Nil Tax Jurisdictions.
In December 2024, Resolution CMN 4,373 was replaced
by Resolution No. 13, issued jointly by CVM and Central Bank, which came into effect in 2025. Based on our understanding, the abovementioned
tax treatment is expected to remain unchanged. Nevertheless, non-Brazilian holders should consult their own tax advisors regarding the
implications of this matter.
Please refer to “Item 10. Additional Information––E.
Taxation––Brazilian Tax Considerations––Taxation of Gains.”
An exchange of ADSs for
common shares risks loss of certain foreign currency remittance and Brazilian tax advantages.
The ADSs benefit from the certificate of foreign
capital registration, which permits J.P. Morgan Chase Bank, N.A. (“J.P. Morgan”), as depositary, to convert dividends and
other distributions with respect to common shares into foreign currency, and to remit the proceeds abroad. Holders of ADSs who exchange
their ADSs for common shares will then be entitled to rely on the depositary’s certificate of foreign capital registration for five
business days from the date of exchange. Thereafter, they will not be able to remit non-Brazilian currency abroad unless they obtain their
own certificate of foreign capital registration, or unless they qualify under Resolution CMN 4,373, which entitles certain investors to
buy and sell shares on Brazilian stock exchanges without obtaining separate certificates of registration.
If holders of ADSs do not qualify under Resolution
CMN 4,373, they will generally be subject to less favorable tax treatment on distributions with respect to our common shares. There can
be no assurance that the depositary’s certificate of registration or any certificate of foreign capital registration obtained by
holders of ADSs will not be affected by future legislative or regulatory changes, or that additional Brazilian law restrictions applicable
to their investment in the ADSs may not be imposed in the future.
As previously mentioned, it is worth noting that
Resolution CMN 4,373 was replaced by Resolution No. 13, issued jointly by CVM and the Central Bank of Brazil, in December 2024. According
to our interpretation of Resolution No. 13, if holders of ADSs do not qualify under Resolution No. 13 or reside in a Low or Nil Tax Jurisdiction,
they will be subject to less favorable tax treatment on distributions with respect to our common shares.
Brazilian law allows for the Brazilian government
to impose temporary restrictions, whenever there is a significant imbalance in Brazil’s balance of payments or a significant possibility
that such imbalance will exist, on the remittance to foreign investors of the proceeds of their investments in Brazil, as well as on the
conversion of the real into foreign currencies. The Brazilian government may, in the future, restrict companies from paying amounts
denominated in foreign currency or require that any such payment be made in reais.
If similar restrictions are introduced in the
future, they would likely have an adverse effect on the market price of our shares and ADSs. Such restrictions could hinder or prevent
the holders of our shares or the custodian of our shares in Brazil, J.P. Morgan, from remitting dividends abroad.
A more restrictive policy could also increase
the cost of servicing, and thereby reduce our ability to pay, our foreign currency-denominated debt obligations and other liabilities.
If we fail to make payments under any of these obligations, we will be in default under those obligations, which could reduce our liquidity
as well as the market price of our common shares, shares and ADSs.